EDIT3: Problem was resolved. Live long SG support!


EDIT2: Witness that: User have won my GA for Pressure. He marked it as received, activated it, everything is fine. The same user won my other GA for the same game, and instead of contacting me he marked it as unreceived. WTF?


This is the original post:

Yo!

This is only a friendly reminder. Over a week ago I created few public gibs. Since I had multiple keys for same games (live long Indie Gala HappyHour!) I tried my best to send working keys to winners. Unfortunatelly it looks like I have made one mistake and I have send an used key to one of my winners. Sorry about that dude.

So what you should do?

Well, if key isn't working the only logical way to resolve the problem is to contact the creator, right? I did it twice, everything was resolved on good foot, no harm intended.

Wrong.

It's better to wait a week and mark as unreceived.

Like seriously? I have checked my keys, I actually have send a wrong key, my bad. Why not ask about it? Creator won't know she/he made mistake untill winner will say so. I have added winner on steam and hopefully, after I will deliver good key, GA will be marked as received but I kinda can't understand why wouldn't you contact the creator to ask about it.

So, what's the point of this thread?

IF YOUR KEY WON'T WORK, IN ONE WAY OR ANOTHER, BEFORE MARKING IT AS UNRECEIVED - CONTACT THE CREATOR

No gib this time.

BTW: Working as a game tester isn't as cool as some people might think but so far it's good ;) You can try and ask about something but don't forget that I have signed an NDA so "My lips are sealed".

At least in few topics ;)


And it was EDIT1

Fun fact: Winner already have a game in his library. WTF? I wish we could check WHEN game was added to library. Ticket do support is being created.

9 years ago*

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