Hi everyone, the FAQ has been updated today. This update includes the below additions. It also includes a number of revisions to the previous topics, so I would like to invite everyone to give it a read-through when they have a moment. The updated FAQ has not yet been translated to Russian, so if anyone is able to assist, please let us know and it would be greatly appreciated. Thanks!

https://www.steamgifts.com/about/faq

Additions

  • How do the "Gift" and "Key" options work when creating a giveaway, and sending my gift?
  • Is it possible to send a Steam, or Humble Bundle gift link to my winner through the site?
  • What should I do if the winner of my giveaway has not redeemed their gift, and I'm unable to get into contact with them?
  • What happens if I create a giveaway and the winner is unable to activate the gift in their region?
  • If I win a game, can I regift, trade, or sell it?
  • What should I do If I win a game that cannot be activated in my region, or if I receive a gift or key that does not match the game I won?
  • What should I do if I win a game more than once, or if I win a game that I already purchased?
  • When should I mark a gift I won as "Received" or "Not Received"?
  • What is contributor value?
  • What are "No Value", "Reduced Value", and "Full Value" giveaways? How do they affect my overall contributor value?
  • Why did my level decrease?
6 years ago*

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Finally! Hopefully the needless threads can die down. Can you just leave this stickied forever but just with the actual FAQ. Please?

6 years ago
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You know, this is a really simple but great idea. It wouldn't have to contain this thread or even the entire FAQ/Guidelines, but just a quick "Read this if you want to use this site" topic (closed and stickied). It would have a bulleted list of the most important points (maybe 5-10 of them?), with links to the FAQ and Guidelines. Easy to implement.

6 years ago
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could you also add the answers to the op so we don't need to look through the faq to find the changes?

6 years ago
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Thank you for update, let's hope those will be transparent enough for all newcomers (if they read it of course).

6 years ago
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Looks great :)

6 years ago
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Sleepy can u translate to russian lang?:)

6 years ago
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great update :}

6 years ago
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Any chance to update SG guidelines to clearly disallow and forbid extreme right and left ideology and avatars on SG?

6 years ago
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And nationalism, patriotism and other things that divide the human race? :D

6 years ago
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Music!

6 years ago
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language!

6 years ago
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Yes! Good one. The glorious European Union, the United States of Europe, united by... 27 different languages.

6 years ago
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Sports and especially football! ^^

6 years ago
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You can't "disallow" ideology. And I don't even know what to think about idea to disallow avatars.

People that don't behave properly are already covered by When posting content, it should respect the privacy and rights of others.. So it's fine to discuss some topic in civil manner, it's not allowed to call someone nazi, moron, slut and so on just because you don't agree with them. It's about form, not certain ideology. It's the same about avatars, the ones that show disrespectful content or nudity shouldn't be used.

6 years ago
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cg-admin, is there any way to add anchors to each Q/A to easily quote the rules in the forum? =3

like

https://www.steamgifts.com/about/faq#contributor-value-and-levels-3-what-are-levels-and-how-can-i-increase-my-level
6 years ago
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Great suggestion - I'm surprised I've never seen anyone mention this before. +1

6 years ago
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i wanted to ask that a long time ago, but i think it can't be done unless the help section doesn't work like a normal forum thread.
if it can be posted/updated with html i guess it should be easy to implement.

6 years ago
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We'll need a FAQ HARRASSMENT AWARENESS THREAD then, tho.

Oh wait I forgot to add these: 🚨🚨🚨🚨

6 years ago
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poor loser, still angry.

6 years ago
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🚨🚨 POOR LOSER AWARENESS THREAD 🚨🚨

6 years ago
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Aaaaand...suspended for a month.

6 years ago
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View attached image.
6 years ago
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Deleted

This comment was deleted 3 years ago.

6 years ago
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+1 bump to be noticed, great suggestion indeed! 🏆

6 years ago
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Great update! ❤️

6 years ago
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Thank you cg!!! appreciate the hard work!

6 years ago
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bump! :O for last word ^^

View attached image.
6 years ago
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Nice

6 years ago
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The "redeem" button is pure genius! Thanks, cg!! You totally rock development... I'd be so happy to have you on my team!

6 years ago
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Thank you for redeem button, not everyone can open steam client, but activation from website is much easier.

6 years ago
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Same here! I feeling happy! I hate steam authenticator bullshit because i've tired

6 years ago
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