I think it might take from 3 to 5 days before you get the refund.
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You should dispute the charge with Paypal. If they get hundreds of people asking for refunds I'm sure it will bring attention to the matter quickly.
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http://www.gamersgate.com/info/holiday-sale-issue
It will take a whole week.
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I still have TWO Bethesda NYC Packs on my shelf, and have not yet received an Email indicating a refund. If I don't receive an Email, I fully expect to receive the remaining keys to my bundles.
If I do receive an Email stating a refund, I will dispute this as it breaches various legislations/laws/whatever in the UK and the EU.
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We have cancelled all unfulfilled orders as per our terms of use. We are working with the affected publishers to see what we can do with respect to partially filled orders.
When I woke up, my 3 gifts of Borderlands 2 went from having nothing, to having the "Show serial key" button. Obviously there are still no keys left, but judging from their announcement, I'm in the clear! I had a feeling that it'd be harder to take it back if I already had some of the keys and it worked!
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I have one pack, immediately spent an hour or two when the site was uber lagging redeeming the two games I really wanted and didn't have, Oblivion and Dishonored. Activated them on Steam. Saved the rest. Have gotten no removals of games or refunds, and I still see a show serial key button on all of them, though it obviously doesn't work for the time being.
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I haven't received any email from GG yet and my Bethesda pack is still in my shelf. I had the time to redeem 4 games from it before they ran out of keys, and I gifted all the remaining games (to my email account) as soon as I heard about them removing bundles. The remaining games are in my shelf too but outside of the pack. I still can't get keys for them so I'll just wait and see. Until they actually take it from me I have no reason to complain. Don't know if it's the fact that I've "used" the whole bundle or the fact that I bought for $216 worth of games from them in the last 9 months but so far I seem to have been spared.
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No refund yet, but the games are NOT in my shelf >.< I am really angry about the way they handled this.
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So I didn't want to think about this PoS any more but I haven't received a refund and it's been nearly 24 hours. Anyone else get shafted by these preschoolers?
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