Hello

My Steam account is http://steamcommunity.com/id/Gladiat0o0r/

I Have A Problem With Steam Support .. Please Read This All Message and tell me whats my mistake ??? Also Tell me Your opinion

The Story Begins When I Have Some Error Of Steam Store .. That I cant Buy Through it .. Then I Write To Support To help Me on that issue but they Dont help me .. just Banned me and telling me that

Hello,

Thank you for contacting Steam Support.

We apologize for the delay.

We have found activity in the Steam account related to fraudulent credit card use.

Per the Steam Subscriber Agreement, we have locked the account permanently. The account will not be reactivated.

The Steam Subscriber Agreement can be found at:
http://store.steampowered.com/subscriber_agreement/

In addition to violation of contract, said activities on the account may violate state and federal law. Valve reserves the right to refer the matter to the appropriate authorities.

Then i send to them and explain to them what type of that credit card and how i get it and i want to prove good intention and here is my messgae to them

Hello

Can u tell me Exactly What Error Now ? IS I Make Any Mistake Now ? That Credit card My Brother Gives it To me to buy by it and he lived on

Russia and He gives it to me Because i dont have credit card to buy so that i enter my information refer to egypt ( address ) Not address on
Russia and my name Not his name Thinking i was right to do that . So that Can u tell me What to do now to prove to you good intention .

Hint : My Brother Told Me That Credit card is pre-paid card and was bought from http://www.plati.ru/asp/seller.asp?ids=115936#goods and he told me that he have Bank statement from bank there

But they dont want to listen to me or read my message above and just repeated message like copy/paste .. and that can Shows that they dont want to help from begining .. So do u think me that i am Scammer With that High Level and Good reputation from alot of people ??? thats A Question

Hello,

Unfortunately, we will be unable to assist you further with this issue.

Thank you for contacting Steam Support.

Do not interact with the users are real, not Want solve the problem and find out what is answered only all they do is repeat the previous messages unresolved fundamental and this leaves me the impression that they are not human beings only are machines do not know how to deal objectively with the problem and do not want hear anything after their response and if you say something else they're doing is close Ticket and this I think it will hurt a lot of hatred valve to its users, because of this technical support and I am not the only who suffers them ..There are very many people suffer them, and this certainly will reduce the popularity of the valve.This does not mean the firm dealing with Scammers .But they certainly do not differentiate between reputable, who is trying to prove his innocence and do not listen to him as I said earlier and scammers Who actually deserve punishment but innocent why??

Thanks

1 decade ago*

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You should post it to www.reddit.com/r/steam to solve problem with quick...

1 decade ago
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Thanks Alot mate .. I am So mad now :(

1 decade ago
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i wish they would make a russian version of steam and keep the russian shit there.....

we have no clue what youre saying....and your scammers make our lives more difficult...

1 decade ago
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I Have My Clue and already tell them if u want any information of my brother credit card i will ask him to get it also he told me that he can get bank statement from bank there but they wont . just close ticket and replay me of what i say above.

1 decade ago
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The scammers of all nationalities and languages make our lives more difficult. Let's not pick favourites in our thieves :P

1 decade ago
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Yeah, entering your name instead of your brother's and your address instead of the Russian address is what you did wrong, I'd bet.

1 decade ago
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Sounds like he's in Egypt and his brother is in Russia. To use Russian credit card, you have to be in Russia, so OP may have been using VPN to buy and activate games from Russian store.

1 decade ago
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contact support is what you did wrong.

1 decade ago
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they dont hear me just close ticket and telling me that they will not help me and my account will not be reactived again !!!1

1 decade ago
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Yes Because my brother telling me that credit card is PRe-Paid Card so i thought i can put any information i want

1 decade ago
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No you can't, that's fraud which is illegal. Plus, you're from Egypt, you have no business buying from the Russian store front.

1 decade ago
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u bought shit from russian steam store for lower prices even though u arent in russia

1 decade ago
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No i dont do that i just bought steam wallet to my account

1 decade ago
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Looks like you got owned:( That is obviously not allowed.

1 decade ago
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why didnt you just tell your brother to gift the games from his account? the games are cheaper in russia and you wouldnt have run into the problems you're having now.

1 decade ago
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No i dont do that i just bought steam wallet to my account to buy items from market not games

1 decade ago
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this person i know him personal
he doesn't do anything contrary to the rules set forth
this person has 678 +Rep
steam sends messages automatically not by the humans
he's not a scammers
there injustice from steam support
hope he can reactivated his account

1 decade ago
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Closed 1 decade ago by 007Gladiator.