Do you check winners of your giveaway before sending keys?
i rarely do public giveaways but i always check winners in them (and in some event/christmas giveaways i made). i also check winners even in some sgtools protected giveaways i make because i almost always find some people that got the link from someone else so i have to check the winners to be sure they got the link themselves.
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Until mid 2021 I didn't even know about sgtools. Then there was a period of time when I checked winners but during that time I only saw 1 unactivated gift, so after a while I stopped checking.
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There are too many false positives to automatically suspend anyone. DLCs, games that are removed from steam shop, packages that are not reported properly, SteamAPi hiccups when user games list is returned empty.
If we'd do automatic checks I would be reported now as having 11 inactivated wins.
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I see. What is the best way to check unactivated wins in that case? Checking them manually is problematic as well.
But also, as for DLCs, how these other tools mentioned by some people here able to retrieve the list of games in one's library?
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https://www.sgtools.info/activation
and
https://www.sgtools.info/multiple-wins
It's not perfect, but works conveniently well
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Best way for general users is to use SGtools. I remember I was checking users manually when I joined SG 8 years ago and it was hell D: SGtools was a god send.
But also, as for DLCs, how these other tools mentioned by some people here able to retrieve the list of games in one's library?
They don't. They just add all DLCs to white list, same as games with more than 3 copies. They are unable to confirm if win is activated or not so they don't flag user accounts for them.
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lol how on earth did you get 1000 copies of that game? Or did you make it?
Either way, thanks for the entertaining post.
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I check all winners and hold off on delivering keys if I see issues with the account, one thing is doing multiple giveaways that end at the same time; I suddenly get 5+ messages within a second, and it makes it very convenient. :)
The only thing though is catching it within a minute, because putting your mouse on the timestamp doesn't tell you the exact second the comment was posted unfortunately. The majority of bot comments have been posted near the end of my giveaways, so when they get close to ending I tend to linger on site a bit.
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Say you have 5 separate giveaways, they end at the same time.
Some users use scripts to enter giveaways, which means entering multiple giveaways in the same second.
I think the script gives an option to leave a comment when it enters a giveaway, usually a "Thanks!", which means you would get 5 notifications in one second with the same user going "Thanks!"
Seeing as that would be impossible to do by hand, they must be using a script, and in the messages menu it's easy to take a screenshot.
Some users don't leave a thank you, so it's a bit harder to catch them as you would need to have all your giveaways open and refresh the pages at the same time then organize them to get them in the same screenshot. Commenting just makes it really easy.
EDIT: Like this!
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Just a doubt since you mentioned ESGST .
Doesn't ESGST allow entering from the main page, hence making it really easy to enter multiple GAs quickly without reading the description? How is that any better than scripts/bots? Shouldn't ESGST be banned from that perspective?
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Yes ESGST have a option to enter GAs without to read the description.
And yes that make it easier to enter multiple in a short timeframe.
But the autojoiners enter multiple in the same second. And not only one time, they do it each day. Only to highlight one thing. It give, of course, more ways to identify autojoiners.
Did i think ESGST should not have the possibility to enter GAs without to read the description ?
Yes, because a lot of interaction get lost and people that use the GAs to advertise/promote something don't get, enough, feedback and lower the amount or stop to do GAs on sg.
i don't use ESGST, so i don'T know all functions etc. and will not say something about the "should it be banned".
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I get most of it.
I really think one should read the GA description because sometimes the GA creators have important messages or conditions. However, I don't think it's required by SG rules to read the description so maybe it's fine as per the rules. It's just my personal opinion that the description should be read when possible.
will not say something about the "should it be banned".
No worries. I was just curious, that's all.
Thanks!
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Oh, got it.
However, I don't think it's that difficult to manually enter multiple GAs in a short span of time. This actually reminded me of a BL I got because I entered multiple GAs by the same person in a very short span of time and because I was new, I always thanked in every GA. It's easy if you do things parallelly. Well, I learnt my lesson back then and have stopped with the generic messages, while also I don't enter GAs in parallel anymore.
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Direct answer to the question: No***.
* Because I've always been paranoid and haven't done a "public" giveaway ever... Well, ok, the veeeery first one was (I don't really consider limiting it to Steamgifts' Steam group to mean much) but... it's complicated- back then limiting giveaway by Contribution was still new, so I still thought it meant anything, and the limit you could set to a giveaway was at most twice your own Contribution, so since I wanted to "protect" the freebie which I linked to directly in my first puzzle's description, I made a giveaway beforehand to have some Contribution already myself. Back then mass abuse of the way SG is set up wasn't really known so I was still naive. T.T
When my puzzle inspiration dried up I switched to limiting giveaways to groups made by people I trust (so, pretty much only puzzle makers). Later, at some point as depression started completely setting in, I kinda started noticing that a lot of winners weren't playing the games at all or were just farming them for cards (as if there's a difference...) which completely eliminated the whole point of those giveaways to begin with (I try to only make giveaways for games which I'm completely sure are good; it's SUCH A WASTE for them to remain unplayed). So over the course of a few breakdowns I started eliminating groups one by one due to bad apples and now I basically limit everything only to the two groups which survived the purge (I mean... they aren't exactly active but... still) and some very strict groups I added over time (Playing Matters and Playing Appreciated)... I know that I'm cutting off a lot of legitimate users that way but I just can't get myself to trust humanity. T.T
So TL;DR - I don't check winners, because anyone who'd break the rules (and many others... :/ ) wouldn't even be able to see my giveaways in the first place...
** I still sometimes notice and report re-gifters when they are being obvious with their public giveaways though. <.<
Erm... sorry about that rant... I... I'd really just want to give people nice games to make them happy like those games (used to...) do with me but... it's just impossible to trust the general public... because we humans are no better than any other animals.
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I do check winners, but I wouldn't manually check 1000, that seems kind of crazy without some kind of automation. Thanks for putting in the work to make the community a better place :)
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I remember that giveaway o3o, I also did check the winners out of curiosity and noticed the same. Personally I do vet who wins my keys these days although even with the game checkers its best to visit peoples steam libraries to see if they activated the game or not, however noticed some users having a private steam profile although sg rules states you have to be public would that be grounds to even report a user though?
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users having a private steam profile
If you encounter a user with a private profile and she or he doesn't want to change it for you to check if the won game is already on the corresponding account, this vets a support ticket. Support can check the user for the won game.
I would always clog in a reroll-ticket in this case, because then support can reroll the win if the game is already owned or deny the reroll and you know that it is safe to send the key.
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I'm one of such users, I like my privacy. If the giveaway creator wants to check, I will of course accept friend invitation (it's not private for friends).
Nonetheless, there is no rule here stating that your profile has to be public at all times. You only need to briefly switch it to public to synchronize once a week (if you don't, you won't be able to enter giveaways)
Does my Steam profile need to be public to use the site?
You'll need to switch to a public profile when registering, so we can confirm you have a legitimate Steam account that meets our minimum requirements. From that point on, you can use the site with a private profile. However, if you wish to enter giveaways, the site will ask you to switch to a public Steam profile once a week to bring your account up-to-date.
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I respect peoples privacies tbh, and as you states yes it is not a rule to have your profile public at all times but just briefly to sync once a week. I probably skimmed over that but thank you for your take :)
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When someone have a private profile then write a ticket to the support. They can check the user anyway.
I don't question a winner to change that, it is something different if i know this user, then i write him of course a short message, when i see a private profile i do a reroll ticket.
And i don't check if a user really own a game that is listed on sgtools as not owned. I report it when i see the sgtools infraction. All other is the job of the mods, not mine.
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I don't envy those of you who do 50+ game giveaways. I barely have the energy to deal with a few, much less hundreds of re-rolls. And I very much would check every single winner, even if it killed me, because I'm just OCD like that. Literally OCD, not the QuIrKy type.
I think anything more than 10 at once would drive me mad.
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So... only about 40% of people do what needs to be done xD
Now I see why I sometimes have a re-roll granted for 2 years old infractions xD
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My response was non available in the options:
Yes, but I have never run into any troublesome winners.
btw, can you tell me what things do you check for? I check just two things:
Sometimes I also judge the winner based on how much they have given back if the account if old enough, though this might never be a deciding factor for me.
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Just a heads up:
"It give people that..." is a too direct translation of the german "Es gibt Leute, die..." that most english speaking people won't understand. You might want to use "There are people who..." in the future.
And while we're at it:
"Used from a silent ninja" is another example for a too direct translation. "Used by a silent ninja" would be the correct way to say it.
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Like MSKOTOR said, you can use ESGST or this one right here.
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I let ESGST check them for me, and then I can just decide what to do with the ones that have infractions. Saves a lot of time.
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It's possible, but rare. There are cases with games that haven't been added to exception lists, etc. But that's usually a problem in sgtools as well, and once that's worked out and sync'd the issue generally goes away (for those games).
It certainly gives you a good starting place, and it's better than checking each one individually. At least you have a narrowed-down list to work with, and if there's a false positive, you should be able to suss that out without having to send a nastigram to anyone. Or, at least reach out and ask about it and/or look in the winner's game list if it's suspected.
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You can always check the winner with SGTools directly. That's a good place to start. If it's still coming up, then I reach out directly to the winner and see if we can clear up the problem. I've had at least once or twice where a winner just needed to sync their SGTools. Another time, there was an issue with a dev revoking a key (this has happened to me personally too), which then gets listed as not activating a win. In that case, I go ahead and send the key and the user knows to just ask the original GA creator to delete the GA since with a revoked key, as it's never going to sync up.
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Wow. Didn't know that the devs can revoke keys just like that. I though it happens only in case of stolen keys or something.
How does one sync their SGTools profile in cases where the winner has not signed up at SGTools?
Thanks, this seems to be the most appropriate way.
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I believe that you can check people's not activated/multiple win status even if they haven't ever signed up. But being a member has benefits in being able to sync and examine things like your total contribution value, etc.
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If you're giveaway creator and think some game is false positive you can add winner to friends and try to gift them game in question. It will show if they own it in the step where you chose who should receive your game. Works on DLCs as well.
IF SG would have some form of bot and users would be required to add this bot to friends in order to participate in giveaways we would be able to do automatic checks. Bot would try to gift user game and it would return if they own it or not. But it is more fiction than science, Steam doesn't allow this kind of bots to run and we would get blocked due to number of sent requests anyway :hehe:
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I don't pay much attention to weather they did any kind of infractions because I never actually met anyone to do anything wrong to me or others. I also never do a level 0 giveaway for the simple fact that there's a lot of issues where people win my games and keep me on hold for days although they are active without even writing a thank you for the giveaway.
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Public level zero giveaways would be nice to make but too many problems leave a bad taste. Hence I use group giveaways which filter most of the problem cases away. Will still check the winners, though.
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i check every winner and im kinda burned out from all the rerolls that take like a week...
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i make sure they don't have the game i'm about to give them, but that's all i check. maybe shouldn't even bother to do that as never found any problems
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No, you got the thing in the ticket reason wrong.
I got it wrong too in the, long ago, past.
It is bad worded/unclear written.
IF someone that won a GA and not activated this game, get checked, reported and punished ALL gifters, from GAs that he win in the next 30 days, can reroll him, without that he need to break additional rules or something. Let's call it a "added punishment to the suspension time".
So if someone have a infraction on sgtools that are under 1 months old, ALL reroll request will be granted.
BUT you can report someone for "unactivated wins" and "multiple wins", that are many years old and it will be punished if the user hadn't got a punishment for that in the past.
Which means, 3 years later can someone still recieve a punishment for a unactivated win, if he never recieved this punishment before because none checked him/never reported him before.
And, of course, a reroll request will be granted when someone recieve a punishment for a unactivated win/multiple win.
I catch a lot with old infractions that never got punished, so i report absolute all infractions that i see. If 6 years old or 2 months.
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So you report / request a reroll for everyone with one or more unactivated wins and support either rerolls and punishes them or doesn't reroll and tells you that they were already punished?
If that is true, it is really worded very poorly. How would I know if one of my winners had been punished in the past 30 days? How would I know of any previous infractions at all if it weren't for SGTools?
Also: should I now retroactively report winners for older infractions even though I already gave them the key they won from me?
Doesn't that also mean a lot of unnecessary work for support if they have to check the same users over and over again?
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So you report / request a reroll for everyone with one or more unactivated wins and support either rerolls and punishes them or doesn't reroll and tells you that they were already punished?
YES
If that is true, it is really worded very poorly.
YESHow would I know if one of my winners had been punished in the past 30 days? How would I know of any previous infractions at all if it weren't for SGTools?
Only because of the sgtools checks that you do.
Also: should I now retroactively report winners for older infractions even though I already gave them the key they won from me?
I would say, yes. But depends on your time, motivation, mood etc..
Doesn't that also mean a lot of unnecessary work for support if they have to check the same users over and over again?
Yes, but it is what it is. Cg isn't able or willing pick by yourself what you see fitting to change something on this situation and we as users can't improve something.
I recommended multiple times that it should give a automatic check (and if it is with sgtools... all is better as nothing, as it is now) if a winner activated all his wins and if not, then should a automatic message get posted in the GA or sended to the gifter, something like "the automatic check brought something to our attention, a mod is informed, please not send the win till the mod say it's ok" or the send key/send gift button should be grayed out/blocked till a mod reacted, and a flag set/staff informed, to look into it.
It would lower the abuse/exploit on sg, it would lower the gain for the people that use multiple accounts and bot accounts, so it would make it lesser interesting for them and would help the site in general. Plus, rulebreakers would be catched much earlier and don't do, undetected, damage for years.
It gave never a reaction to it. As to all other suggestions and bug reports that needed that cg is involved.
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So recently i did 1k copies public level 0 giveaway as i like to catch some rulebreakers and give out to all people. As many can guess i always check my winners prior to sending out the keys. Apart from countless comments "WhErE iS mY kEy?" to which i got used to, today i got such a cutie (check the image)
Obvious alt account of someone who won my giveaway, but still found it funny, made my day :D As you can guess there are no "special requirements" to get a key. I'm adding all manually, as stated in the description, as well as checking all the winners, so people with no infractions get the game first and then all the people with some infractions get the key later, as i await confirmation from support whether it was already served or not. It's no rocket science and is all done within 7 days i have to send out the keys (which many people forget that it exists lul). And do trust me, it takes a lot of time to check 1000 people and manually add the keys XD
So i wonder, do you guys check winners? Or am I in the minority.
Fun fact, that 1k copies giveaway had about 150 people suspended, from which probably 20/30 bans were permanent. Record holder had 186 not activated wins!
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