11 years ago*

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Mmh just noticed some stuff. The e-mail confirmation says Assassin’s Creed IV Black Flag has a pre-order release date of Nov 14 .. but the Russian website mentions a release date of Nov 21.. and the US one says Nov 19. Wondering which date will be the right one in this case.

For Watch Dogs the e-mail says Nov 21 .. 2014 !! And all I can get from any Ubisoft website is a release date of spring 2014 so we'll be waiting a while for this one.

11 years ago
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Watch Dogs is Q2 2014, it was put back for a reason.

Assassin's Creed prob will come out on the date that is for your county. Though the game will prob unlock for everyone on Nov 21 as we got it from the russian site.

11 years ago
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Q2? Oh this sucks so hard :( I was expecting february or something. Hopefully they'll polish it so it shines like dog's balls when released!

11 years ago
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I was going to make a comment about shiny balls, but I'm not sure I really wanna go there.

11 years ago
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Too bad, we could've had an enthralling conversation.

11 years ago
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How depressing.

11 years ago
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Well so much about honoring the sales.. I received an e-mail this morning and they say they still didn't receive a payment and are cancelling the order, if this is an error to ignore the message and place back a new order (forcing the new 'no error' price).

Complete BS since it was paid with a valid Credit Card, they didn't complete the transaction and just cancel it.

11 years ago
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It looks like mine is going to be cancelled too. While I haven't received any email about it, they've released the hold on funds from my card rather than actually charging me.

11 years ago
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I never got an email or anything about it. I even tried twice. The problem I had was there was no US for billing country. Even though at the end it said that it was a success, no email. Kind of didn't think it would work. disappointing.

11 years ago
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Bet you got the screen that "said" it was a success whereas it really said that the payment could not go any further. A lot of people are saying they haven't got an email and are complaining because they got the success of payment screen.

This was a "fake" (incorrect) issue as a lot of people rely on the google translating service which translated it wrong. So if you didn't receive any email or didn't get funds off your card, then you will not be getting the two games.

11 years ago
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I guess I'll be getting a cancellation too,
I got an order confirmation mail after i ordered the game,
but there's nothing on my Credit Card... I guess they're not planning on charging me so they can cancel my order like you said :(

11 years ago
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Well I don't know what to think anymore.. I did receive an e-mail saying the order was cancelled because they did not receive a payment.. even though they did charge the credit card for it. Their website is showing "Order Status : Order Cancelled". BUT .. Ubisoft Support answered me and told me the order was processed normally and I should get the games when they are finally released. Now I can only wait and see I guess.. :(

11 years ago
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So can anyone confirm that their order was honored by Ubisoft.. your order page says it's been accepted? Or anyone else got their order cancelled ?

11 years ago
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I received an invoice email at the time that I placed the order, and had a hold appear on my card for the correct amount. Since then, the hold appears to have been removed (they usually last a couple of weeks unless charged or removed), and my order hasn't been updated.

It's still sitting at "Order Submitted", and I haven't received any email from Ubi since.

11 years ago
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You won't receive anything till the games are actually released if at all. In about 8-13 days depending on where you are, is when the first game is released, Assassin Creed 4.

Watch Dogs isn't out till May'ish next year.

11 years ago
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My order went through on the day of the glitch, but got an email today saying that the order has been cancelled. Oh well...

"The following products with the mark Cancelled ( Cancelled ) were excluded from the order for the following reason :
SKU Product Name Quantity ordered revocation reason
Sku Assassin's Creed ® IV 1 Other
Sku Watch_Dogs - Special 1 Other"

11 years ago
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Were you buying in your-country store, or were you using some proxy/VPN?

11 years ago
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Wonder if we should flood them with emails from all of us, having that website that has been linked before stating that they would honour the purchases.

11 years ago
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That website saying they would honor the purchases was some random journalist saying a Ubisoft representative said so.. it has no value. It's not like they put some official answer to the pricing error somewhere on their own site.

11 years ago
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That polish website is one of the major news-sites in Poland, so they might talk with some PR-people about it. And polish version was for $15, not $1.5, so they could do simple math - "we keep that $15 or we give it back and get nothing, as most (all?) of those people wouldn't buy it for over 3 times more".
I know I wouldn't.
Hell, I was more then ready to buy AC4, but lack of paypal (had to borrow few $ anyway to get W_D) reminded me I always stopped playing AC games at best around a middle as I was bored with them...

11 years ago
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Well, that website is Polish, so maybe it's only valid to Polish people (and maybe that representative said goodbye to his job in the process, who knows). My order still looks fine, it says "your order had been delivered", no email about cancelling too.

But I wouldn't really brag if they cancelled it for me, I recently became less and less interested in these two games, and they were not that ridiculously cheap (~15$ each for me). More money for humbles, more fun.

EDIT: I've searched Polish forums, by now the only people who got their orders cancelled were those trying to pay in different currency than default. So it seems more like standard ubi's anti-cheat system for me.

11 years ago
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I just got AC4 for a $1 trade-in this weekend! Finally a deal that happens to Canadians :P

11 years ago
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what a rip off lol

11 years ago
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Haha I know. One of the big electronic retailers (Future Shop) here was accepting ANY game as a trade in for a copy of COD:G/AC4/BF4.

It was insane in the store but best deal ever!

11 years ago
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Sent an e-mail back at them, after I got an e-mail like others (order cancelled). Got another one back saying that the order is under review (Pending). Let's see what happens.... Doubt anyone will end up getting the games anyway.

11 years ago
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Please let us know what happens. I also got the same email but they haven't refunded my payment!

11 years ago
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Got an e-mail back from them, saying they cancelled the order on my request.... They just looking for any reason to get out of the order.

Quote: "thank you for your interest in Ubisoft. On your request, your order has been revised. Unfortunately, at the moment your order could not be fulfilled. For the purchase of selected products you need to order a new order with payment is not on the credit card."

11 years ago
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Any update? I got the "order cancelled" email on November 8th and "out of stock" email on November 19th but they sent me two Uplay keys. I'm installing now.

11 years ago
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Anyone got the game? it should be out by now right?

11 years ago
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Doesn't it launch in a week or so?

11 years ago
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Launch is next week but in the email they said its on 14th.

11 years ago
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True. From my confirmation e-mail:
pre-ordered release date: Thu Nov 14 00:00:00 CST 2013
But it's still 12 hours to wait.

11 years ago
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On the website (russian one) it says released on the 21st.. a lil more patience.

11 years ago
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I live in Russia, but they sent me e-mail with this date:
Thu Nov 14 00:00:00 CST 2013

11 years ago
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Its out in some ways yar hear me matey?

11 years ago
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I was one of the "lucky" ones and was able to order AC IV for 49 rub. Unfortunately, like some people above, I received an email from Ubisoft saying they haven't received my payment and are cancelling the order. I paid with Webmoney and the refund hasn't been issued. Did anyone else who paid with Webmoney having a similar problem?

11 years ago
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Payed with webmoney. They accepted my order without any problems.

11 years ago
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That's strange. I'm wondering if I should contact Ubisoft then

11 years ago
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Just emailed Ubisoft. Let's see what they say.

11 years ago
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So, Does any of the buyers have access to AC4 bought during that promo/price glitch? It should be up now.

11 years ago
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Do not believe so. Think everyone's order was refunded.

11 years ago
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The game is to be released on the 21st (website says so).. the date in the e-mail had to be wrong.

11 years ago
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21st for Europe, 19th for America.

11 years ago
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2 more days :O

Best deal ever.. is it gonna happen :P

11 years ago
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Did you get code for vip program The Watch? It should be for all how buy preorder but i didn't get a code :/

11 years ago
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Sorry I dunno what that 'vip program The Watch' is..

11 years ago
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the watch
We should have get a code for pre-ordering.. or it dont give a code, when you ordering directly through UPLAY.

11 years ago
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It happened :O

I just received an e-mail from Ubisoft support telling me "Thank you for placing an order for Ubisoft. Previously item you have ordered is out of stock." WTF how can a Digital Download be out of Stock !!

I went to the Order Details on the Ubisoft Online Store (RU) and there it was .. my Uplay Serial Number :O

It worked.. installing now.. :P

11 years ago
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Just got email with cd-key from ubisoft! :D

11 years ago
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So can this cd key be used in Steam?

11 years ago
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Nope purchased thru Ubisoft Online Store.. it only gives a Uplay Serial Number.

11 years ago
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Got mine..... :) :D :DDD Please make it clicky, and if possible show me procedure, I will appreciate it. http://postimg.org/image/9k7san225/

11 years ago
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Clicky
This is how it works: remove the space between ] and (
[Clicky] (http://postimg.org/image/9k7san225/)

11 years ago
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okay, thanks..

11 years ago
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I just received a store email that I think says my item is in stock (Товар есть в наличии).

However, nothing seems to have changed: I haven't been charged and the order status is still the same.

11 years ago
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Go to ubi store, there check your oreder history, you will get your key there...

11 years ago
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Dowloading right now! Now waiting for Watch Dogs will be even more awesome.

11 years ago
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OMG got mine
THANK YOU! :)

11 years ago
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today ?

11 years ago
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yup

11 years ago
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I got mine :D

11 years ago
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its still working ?

11 years ago
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Well, I bought it when this post came out.

11 years ago
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sh1t, lucky you, hehe ,

11 years ago
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Haha, yeah. I guess you can count that as my only win so far on steamgifts. :P

11 years ago
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Wow, it was Deluxe Edition :D
Clicky

11 years ago
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Were you able to change the language??

11 years ago
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My native language is Russian, so I don't really see it as problem :)

11 years ago
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I just got mine... and it's already downloading!!! Thank you lord XD

11 years ago
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I got the out of stock message too.

11 years ago
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just go to here and enter your order number and password an you will get the key :)

11 years ago
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thx. i just did that, and its working ;)

11 years ago
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It still only said "Order submitted" and not "Order finished" like with the other games, but that's still where I found my key. Thanks!

11 years ago
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Try that message in a different translator (eg: the Bing one.) Google translated my email body as out of stock, yet the subject line was translated as in stock. Bing translated both as in stock.

11 years ago
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So i got the AC IV Deluxe Code also today and i am downloading the game, but still wondering, why they didnt have charged my credit card yet?!

11 years ago
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O_o

11 years ago
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Yah... me too! I got refounded!

I'm starting to think that i should had ordered all the games available in ubistore :D

11 years ago
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it shows the same price for me, to check in the website or the program?
i really want it !

11 years ago
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This price was two weeks ago and not available anymore.

11 years ago
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i saw people in the comments that got it today, few minutes/hours ago

11 years ago
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today we got the keys for the purchase made 2 weeks ago.

11 years ago
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understood, thanks.

11 years ago
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btw anybody found the Watch Code??
The Watch VIP

11 years ago
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Was intrigued now that you gave the link but I couldn't find a code anywhere. Would be nice to know though if it can be found..

11 years ago
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It seems to be limited to certain brick-and-mortar retailers.

11 years ago
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So when is the release date for europeans? I hear so many different dates so i have no clue.

11 years ago
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NA was 19 I know RU was to be 21st but they received their Pre-Order Number today

11 years ago
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Yes, i got it(RU) - but installer have not RU language...

11 years ago
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Wierd.. finished downloading and installing, can actually play now (I'm from EU) O_o

11 years ago
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I got it installed in russian. How do i change to english?

11 years ago
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Yeah I got it, Deluxe Code for Uplay DRM and it's ROW code :)

11 years ago
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yeah, got it too. I'm really happy :D

11 years ago
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i tot it is only special edition? why deluxe code?

11 years ago
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With 1.5$ for this game is very good, dont care it is spec or DE =))

11 years ago
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Closed 10 years ago by Deleted-4999631.