8 years ago

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What should I do with the game?

View Results
Report it to Steamgifts and get a new winner
Make another listing and give it to someone else
Drop it in the Salvation Army kettle
Print the game out, set it on fire, and dance around it like a tribal hunter

Make a screenshot of you sending the game key (or the page with the game key if you put it here) and report him for non-activation after 168 hours have passed since you provided the key.
Also, check his account page for possible regift or trade posting.

8 years ago
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I dunno. So far, fire is winning, and I like fire... >:3

8 years ago
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Can I come over to you with my flamethrower?

8 years ago
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Oh, he can't regift it or trade it. I sent it to his email, not through Steam, so he doesn't have the actual game.

8 years ago
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I don't know how that works? You sent him a gift via steam? he could redeem it to his inventory and sell it, or he could just trade the gift URL

8 years ago
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I assume he means he sent a steam game to someone through their e-mail-
And the winner can't receive it if you cancel the trade.
so, as long as it remains non-activated, you're clear.

If it's a steam game, though, curious a cheat wouldn't have activated it and stuck it in inventory..

8 years ago
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The winner probably wants to resell/regift the game, you need to report the problem.
Voted for the fire, though :D

8 years ago
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I don't think that's possible when I send it via email instead of giving him the game in a Steam window, is it?

8 years ago
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It is. No matter how you receive a Steam gift, you can add it to the library and instantly send it as a gift to another account, you don't even have to wait the 30-day trade hold.
And if it is a key, it is even easier to give it away or sell it.

8 years ago
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Even if you sent him a link to one of the bundle sites, it will give him the key once he has confirmed his e-mail. Once he has the key, he can put it up here.
EDIT: Oh, it's a steam gift. No idea then.

8 years ago*
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No, this is an actual Steam gift in my inventory that I emailed to him with Steam's Send Gift... option. It's not a key.

8 years ago
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I receive gift in my email for resale all the time.

8 years ago
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ATLEAST wait a week,support wont help you sooner than a week after the giveaway was over

8 years ago
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8 years ago
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I'm not ACTUALLY sure that's true if you mark a game 'received' without having activated it first, since that may technically be a misuse of giveaway feedback violation, which can potentially lead to a permanent ban.

Likely, however, if you reported it to staff prior to the week's end, they'd contact the user and warn them of the violation and recommend they activate the game, and apply a Not Activating Won Gift suspension after the week ends.

8 years ago*
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Could use some Support confirmation/denial, but I heard clicking "received" in first week is not that frown upon, as winner might just don't want to see that red thingie on top.

But with sgtools, I guess it could bring some troubles...

8 years ago
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It's frowned upon, but I'm fairly sure you're not punished until day 7.
Like I noted, I think they contact the user if it's brought up before then, same as they do any time there's a giveaway issue reported, to try and sort things before approving the reroll.

Well, except the time I won a game and the giveaway creator didn't want to give it to me, and support forgot to poke me first, despite my having made a ticket about it [Pro-tip: Only use the 'Other' category for such reports, or support won't necessarily be able to see it.] :P

Either way, mis-marking is generally frowned on, regardless of how acceptable it may sometimes be, so don't do it :'P

8 years ago*
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If you try to gift it again, and the guy does redeem it or shock of shocks he regifts it to someone who redeems it in the meantime, YOU will be unable to complete that second giveaway and get the negative mark. I assume you are talking key but you did say that you still have it, meaning in your key spreadsheet? Best bet is to do what talgaby said and report him if he has not redeemed it in a week. Or fire....

If you still have it, the guy has not accepted the game from his email yet, since it seems you are talking steam gift not key.

8 years ago
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It's in my gift inventory. I sent it by email instead of doing it on Steam to (hopefully) prevent him from being able to regift it.

8 years ago
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What's the difference? He can still add it to his inventory and regift, if he wished to O.o

8 years ago
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8 years ago
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Oh. I thought when you redeem it via email it adds it to your library.

8 years ago
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Nope, you can choose to add it to your library or your inventory, sadly. :(

8 years ago
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So it's still in your inventory?

8 years ago
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I'm pretty sure that until he claims the gift, you can withdraw the gift at any point. Go to your inventory, click on the sent gift (which you claim is still in your inventory) and take it back. Now you own the gift again and can safely request a re-roll.
You cannot report him if he never claimed the gift as he hasn't done anything wrong (except being inactive and thus missing out on it).

8 years ago
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OK. After the 7 days are up (it's close), I'll do that. :)

8 years ago
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If you can prove that the gift is in his inventory though, you can report him after 7 days have passed. :)

8 years ago
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It's not. He hasn't redeemed it since it's still in my inventory. He also hasn't listed it (that I can find) or tried to give it away.

8 years ago
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So basically the winner is the only one who'll have a problem if the game remains in your inventory when he syncs or someone checks through real cv because he marked the game as received but did not ot activate it.

8 years ago
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:laugh: True, it'd be on him to validate he didn't actually win the game, and the data is against him at that point.

still'd be the same non-activation violation either way, better to take the route that's safe [for the giveaway creator] and report it early.

8 years ago
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Misuse of Giveaway Feedback: Default suspension length: Permanent
Not Activating Won Gift: Default suspension length: Won Gift 5 days

Regardless of how strictly enforced that is, you can't say they "haven't done anything wrong", since it's a clear violation of site rules :X

(since the OP clarified the winner DID mark as received without having actually activated)

At the very least, they're likely to get a Non-Activation suspension [I believe the Misuse version only applies when marking Not Received on a game you did get].

8 years ago
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Shouldn't it also go the other way around? If 5 people just made private giveaways for eachother and marked it as received but didn't get it, and all that just to milk CV that'd fall under the misuse of ga feedback.

Also, we need to determine just who's been stalking whom today, since this is no longer coincidence xD

8 years ago
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Also, we need to determine just who's been stalking whom today, since this is no longer coincidence xD

You're the one who embraced me, that's all I'm saying. <3

And yeah, pretty sure coordinated exploiting like that is one of the few things support doesn't give second chances to.

8 years ago
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❀

View attached image.
8 years ago
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View attached image.
8 years ago
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did 7 days passed since you sent the gift?
yes = return gift to your inventory, ask for a reroll
no = wait, remind him he has to redeem the gift on his account

8 years ago
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how can you return your gift? i had during the wintersale a little problem (winner couldnt accept the game and i had the game twice in my inventory - so i didnt knew, what version i have send him - he declined later the other offer, but would be pretty nice to know, how you can return it by your self^^)

8 years ago
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i don't have a gift now so no screenshots... but you click on "send gift" and it gives you an option to return it your inventory.

8 years ago
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thanks, found it^^

8 years ago
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Did you try talking to him? In some rare cases people are on vacation. They can confirm that someone sent the gift but can't activate it from where they are. Aslong as the seven days haven't passed I would refrain from doing anything.

8 years ago
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Tried. Added him on Steam, never accepted. Can't post on his Steam profile. Can't find any comments he made here. Also, he won a particular game three times a few months ago and never redeemed it, and won a DLC pack similar to mine that is sitting in his gift inventory.

8 years ago
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Report him asap then - he breached the rules. Someone told me that users who don't redeem gifts they had won are 100% banned. Aparrantely not.

8 years ago*
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It's a 5 day suspension for not activating a won gift that you marked as received.
It's not automated, however, so someone does need to report it to support before they can do anything about it.

Misusing giveaway feedback or repeated non-activations can also potentially lead to a permanent ban.

8 years ago
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Yeah, somebody kept assuring me that all who havend redeemed the gift are banned. So several friends technically would be able to run a giveaway, mark as received, but not activate the gift and giveaway author still gets points, correct?

8 years ago
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You're supposed to use sgtools to confirm if someone has violated site rules, as well as check their inventory if they already own the game in question, prior to sending them the game.

Eventually people violating rules will get caught.

8 years ago
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Just cancel the trade and report them, they're clearly disreputable.
Moreover, remember that sgtools is your friend, before sending out those gifts! :)

8 years ago
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send a reroll request now if he has unactivated or multiple wins.
if he hasn't been suspended before, a new winner will be picked.

8 years ago
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He may be on a vacation or sick. Things like tihS happen a lot and go in the reverse order than you would expect.

8 years ago
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Revoke the gift, then add him, and deliver personally? That way you can immediately check if it's activated or not.

8 years ago
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