They usually ask for money in order to answer. You can buy the steamgifts season pass too. C'est la vie, I guess. :P
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Are those user report tickets? Because in that case:
Knowing these numbers, is no mystery that such tickets are processed slowly.
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If those numbers are true then we need to push CG to do a better job of recruiting free labor. You can't have nearly a million unique users and 3 moderators. This is not a two bit sham operation this is a professional business!!!! We need and deserve better service!!!!!!
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Why hasn't anyone resolved my support tickets? It's been well long enough.
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