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I just won Rekoil but Steam says I already own it...

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Dunther

Obviously I have only the beta, wich some of you said it's not the same as the full game, so I entered this giveaway where the creator clearly says it's not a beta but a pre-order.
Anyone knows if having the beta prevents the full game to be activated? Could be some kind of error, or the guy has just gifted me a beta key. Before reporting or mark as not received I would like to be sure...

EDIT: the game disappeared from my library, as I expected. End of story, I'll start joining Rekoil giveaways again now :3

1 decade ago*

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29 Comments
DeltaBladeX
(Senior Moderator)

I think the full version can only be bought at Steam. Ask him where he got it, see if they offer the chance to purchase keys for the full release.

Edit - Seems Gamersgate has it as well, but still, doubt they would give a key that doesn't activate when you only have the beta.

1 decade ago
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Dunther

In the list of my activated games says "Rekoil Test", so probably it's a different entry...

1 decade ago
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prototype081

You got the Beta Key then..

1 decade ago
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KillrClown

LAWLUZ DID HE CREATE A GIVEAWAY FOR A BETA KEY?

1 decade ago
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RedEagleLXIX

If you are in the beta I would suggest checking the beta forum. You will find your answer there. Discussions outside about the beta violate the NDA you agreed to when joining it.

1 decade ago
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Dunther

I don't think I'm violating anything here but thanks for the suggestion, I'll probably find the answer there!

1 decade ago
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RedEagleLXIX

I don't think so either, but better safe than sorry. Just trying to keep you and anyone who might know the answer inline with the agreements made. :-)

1 decade ago
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Dunther

Well I already created a thread in the official forum, I'll wait for an answer :D

1 decade ago
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Dunther

Well guess what...game support told me to "contact SteamGifts and Steam for support on the redemption since its out of our realm"

1 decade ago
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b1gLoRD

you can make a ticket on steam and ask to remove your beta from library. It's strange the test and normal copy containt same game appid 243320 the normal one contain additional dlc 265280 (Rekoil Pre-purchase).

1 decade ago
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madjoki

Ask Steam support to remove Beta and then activate full version?

1 decade ago
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Dunther

I'll try, I hope they'll listen.

1 decade ago
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madjoki

Yes they will.

"You may cease use of a Subscription at any time or, if you choose, you may request that we terminate your access to a Subscription. However, Subscriptions are not transferable, and even if your access to a Subscription for a particular game or application is terminated, the original activation key will not be able to be registered to any other account, even if the Subscription was obtained in a retail store. Access to Subscriptions purchased as a part of a pack or bundle cannot be terminated individually, termination of access to one game within the bundle will result in termination of access to all games purchased in the pack. "

From Steam SSA.

1 decade ago
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Dunther

sent a ticket to support

1 decade ago
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shockR

Just wait till the beta is over, assuming they aren't full keys. If it works, mark as received. If it doesn't, mark it as not.

1 decade ago
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Dunther

I would do but how long is gonna take? Maybe the giveaway creator doesn't want to wait so much :P

1 decade ago
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shockR

It gets released on Dec. 11 I think.

1 decade ago
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Dunther

Well this is good news, I don't think Steam Support will answer soon :D

1 decade ago
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CombatWars

I actually bought the game on Steam first and got my beta key just now. When I put the key into Steam, it says that I already owned the product...

So no BETA for me...:(

Edit: It says I own it already but doesn't allow me to install the beta(photo)

At least it's not just happening to me...

1 decade ago
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Mozi111

Similar thing happaned to me with Ravaged. I had beta copy of it and had to contact Steam Support to remove it before I could activate my friend's gift.

1 decade ago
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Dunther

Steam support answered me and deleted the game from my library, now I have activated the keys, it still says "Rekoil test" though...if the game will disappear once the beta finishes someone will get a "not received".

1 decade ago
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TheHollowHeaded

I can't remember where I read this from, but once Steam Support removes a library entry, if you re-add the same game (with a different key or something?) then it uses the old key instead of the new one.

Perhaps someone can confirm this, because I can't really be sure if I'm remembering that correctly.

1 decade ago
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Dunther

Meh I guess I'll have to wait until this freaking beta ends :P

1 decade ago
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Dunther

And in the end the game disappeared from my library!

1 decade ago
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bobofatt

This is bobo's complete lack of surprise.

Pretty sure there were never any pre-order KEYS for the game. If you didn't get a gift copy, you got a beta key.

1 decade ago
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Dunther

Well yeah I'm not surprised too, but he said "pre-order" in both the giveaway and the email he sent me. So yeah, we got a liar here :D

1 decade ago
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Khalaq
(Senior Moderator)

This all reminds me of the guy who made several "fake" giveaways, all the while proclaiming that they were "real." All kinds of things can be stated with complete assurance when the person has no idea what he or she is talking about.

1 decade ago
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G33K95

Anyways, Rekoil is pretty meh.

1 decade ago
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Dunther

No idea about it, but I trust you

1 decade ago
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Closed 1 decade ago by Dunther.