Hi Daerphen, I haven't yet. I'm considering that that might be the case or maybe they'll be in the region when they redeem it (not sure if that's a thing). As I'm not very sure how Steam and Steam Gifts' region restriction stuff works, I thought I'd get more experienced people's opinions on it while I try to reach out to the winner.
Thank you very much for your reply :)
Comment has been collapsed.
They were able to enter the GA. How do you know they're not from that region? If you have proof (screenshots of the chat etc.) ask support for a re-roll.
Comment has been collapsed.
I wasn't sure how restrictive SG's region restrictions are (the FAQs and Guidelines unfortunately don't have much to say on this), so I thought I'd ask about it on discussion to make sure. Admittedly I'm a bit nervous because it's my first giveaway and I don't really want to botch it up by giving it to someone who can't use it. My giveaway literally just ended when I decided to check on the winner and I saw that their Steam profile's country isn't exactly in the SEA (my region restriction).
Thank you very much for your reply! I'll make sure to talk to the winner first before I ask for the re-roll. :)
Comment has been collapsed.
Daerphen is right. Also, only people actually living in that certain region can even open the giveaway, so the winner should actually be from that region, even if their steam profile says otherwise :)
Comment has been collapsed.
I mean considering the giveaway IS region locked ,id usggest talking to your winner and checking if he is Indeed unable to redeem the game .
If he cant a simple Re-roll should solve the issue .
Tho since hes able to enter the giveaway he Should be able to activate the game
Comment has been collapsed.
If it's SEA then there should no problem as I've gifted a number of SEA region-locked games now. I would only worry if it's EU locked
Comment has been collapsed.
52 Comments - Last post 18 minutes ago by zenarcher
42 Comments - Last post 55 minutes ago by Roguedust
5 Comments - Last post 1 hour ago by solodolo1337
13 Comments - Last post 1 hour ago by Fluffster
54 Comments - Last post 3 hours ago by macgamer
93 Comments - Last post 4 hours ago by adambiser
21 Comments - Last post 5 hours ago by Beer4myself
118 Comments - Last post 8 minutes ago by NoYeti
15,228 Comments - Last post 15 minutes ago by Rosebonbon
30 Comments - Last post 44 minutes ago by woofwoofwoof
351 Comments - Last post 1 hour ago by Tauis2Pi
825 Comments - Last post 1 hour ago by MaximanBojangles
18 Comments - Last post 1 hour ago by Fluffster
16 Comments - Last post 1 hour ago by Fluffster
Hello! I just had my first giveaway. My giveaway specifically mentions that the game can only be redeemed from specific countries; however, my winner is not part of this list of countries.
Should I just send the game anyway? Or should I request for a new winner?
EDIT:
Thank you everyone who replied! It's very reassuring to know that SG's region restriction can be trusted. Steam profile countries cannot be trusted though xD
Comment has been collapsed.