Yesterday I bought accidentaly watch dog normal edition instead of deluxe for my friend and he redeemed to his inventory (not library). Is there possible to request refund ?

8 years ago

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no

8 years ago
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wrong.

8 years ago
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I still think he can't get a refund on a gift

8 years ago
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Sure? Why shouldn't ? Dont take me serious i have literally no idea but it should work in my opinion. Why it shouldnt ? When you can get a refund for playing less then 2 Hours in 2 weeks why not?

8 years ago
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The problem is I sent it as gift. as I know if they redeemed to library there is no way to refund but idk with redeem to inventory

8 years ago
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Well, in that case I doubt it. You can refund what you used yourself only.

8 years ago
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valve said you cannot refund a gift, if it has already been redeemed. so i guess, if the guy didn't activate it (only put it in his library), he might be able to refund it.

8 years ago
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You buy, so he must to give it to you, you ask for refound, and then buy a new copy i think.

8 years ago
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He sent back to me and when I requested refund I get this

We were unable to submit your refund request
Sorry! Your purchase is still pending and we're unable to process a refund until the purchase is complete.

8 years ago
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It's pending because the game is not activated. You have to add it to your library, then request a refund. If you already have it and played it for some unfathomable reason, then you are stuck with it.
Although why would anyone be cruel enough to gift that game to anyone is beyond me.

8 years ago
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Do you sure about this?
When I tried to refund It say this

Refund:
Jun 13, 2015 - Watch_Dogs Standard (gift)
Refund to my Steam Wallet
This refund will remove the following items from ♥XiaoNing♥:
Watch_Dogs Standard

And When I clicked submit. It show me

We were unable to submit your refund request
Sorry! Your purchase is still pending and we're unable to process a refund until the purchase is complete.

8 years ago
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he is certainly not sure about that, because it's not true.

EDIT: did you just now purchase it? maybe you just have to wait an hour or two.

8 years ago
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I purchased it almost 12 hours ago.

8 years ago
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I'm wondering if it's because you have had the game sent back to you and it now shows in your inventory as 'Watch_Dogs Standard (gift)' so Steam now sees it as a gift copy not one you purchased yourself.

8 years ago
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Yeah..
Wrote to support and hoping they get bac to me ASAP

8 years ago
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Good luck! Hopefully you can get a refund!

8 years ago
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purchase is pending simple means..that Valve has not the money yet..so just wait some working days..till its processed.

8 years ago
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why do you say that? did you just make it up and thought, this might be how it is handled? because valve says that:

Refunds on Gifts
We are unable to offer refunds for gifts after they have been redeemed by the recipient.

so gifts are refundable, if they are not redeemed. i would say, if they are not in your library, they are not redeemed. anyway, there is no reason to activate it for a refund...

8 years ago*
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Well, what make me confused is redeem to inventory is considered as redeem the game already?

8 years ago
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i am not 100% sure, but i think redeeming a game means adding it to your library, and if he didn't do that,. you're good to go. you basically gave evidence yourself:

This refund will remove the following items from ♥XiaoNing♥:

why should it say that, if it is not possible at all?

i would suggest you tell your friend to let it in his inventory, and you just try it again a few times in the next hours.

8 years ago
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He sent me back the gift, so the gift is now in my inventory.

8 years ago
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if you used paypal taks few days to charge bank

8 years ago
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I used steam wallet

8 years ago
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Maybe they consider the purchase still pending because the game isn't active on your account, but we have no way to be sure if support keeps replying with vague premade messages like that one...

8 years ago
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I don't see why I should active the game in my library to get refund since they can just remove it from my inventory

8 years ago
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Yeah, me neither, I was trying to understand Valve's mind...
.-.

I hope it's just some kind of momentary bug and you will get your refund.

8 years ago
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Thanks

8 years ago
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so if i buy a game as gift and let it in my inventory for a year, the purchase is still pending? i don't think so. ;)

8 years ago
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You can try this; what's the worst that can happen? You might get a 'no' but you sure won't get a 'yes' if you don't try :p

8 years ago
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I hope you don't depend on the refund money to buy a new copy, cus Steam will be holding on your cash for days (up to 7), even if they accept your refund request.

8 years ago
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Well I am okay with it.

8 years ago
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YOu can only ask Steam

8 years ago
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It's faster to ask the community than to ask the steam itself

8 years ago
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i meant submit a ticket for a refund. and see what happens

8 years ago
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