How Many Support Tickets Have You Raised?
I've just clocked over 25 .. Not too many my fault, honestly
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20, mostly rerolls. I'm considering starting a Confirmed kill =Suspension list :D
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I have 154, some user reports, some deleted giveaways but most of them asking for rerolls.
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I usually write an angry post in the forums about the problem that I have and then await someone to help me with his magic wand.
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7 by now - one of those is still pending. Beside some special topics tickets get handled really quick.
One of my rerolls was done within seconds. (Good work, Ronix!)
Support guys/gals are doing a great job :-)
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I've got 25, all user reports. I'd do more, but it feels like they rarely get looked at. I've marked a ton of them closed myself either because they sat for 9 months, or because the offender was already suspended and the ticket never closed.
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rerolls combined with a user report
There's no need to submit an user report in addition to your reroll ticket, the user will be dealt with when we review the reroll ticket
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Added, Khalaq isn't someone who's personally helped me out so far so I was unaware of them. I'm sure they'll be a few more ..
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63 so far.
Add Game to List - 1
Other - 6
Request new winner - 9
User Report - 47
Only one is still open for almost 8 weeks, though jatan answered that he added it to Admin's cue. I wonder when Admin look at it.
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7 total, all as a giver
1 - request received feedback for my GA
6 - request new winner for my GAs (1 kicked from group, 3 won the same game in multi gibs at once, 1 already had the game due to Steam API, 1 entered by mistake and did not want the game)
My tickets were responded to by Jatan11t, Ronix, and TempeteJoachim.
All were responded to quickly and professionally. I can only imagine the endless backlog of requests they are facing. Thanks to all the support/moderators/admins for being the referees here!
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Just wondering: How many Support Tickets have you raised?
And I also wanted to say a big thank you to
jatan11t
SleepyCat
TempeteJoachim
Ronix
and any of the other support guys & gals who have yet to help me out ..
EDIT: Such as
Khalaq
Your work on SG is much appreciated :)
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