3 weeks and the ticket still open with now answer, seems it's offline and not working "anymore"

9 years ago

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It is. Be patient, the only staff working on support tickets are doing all they can as fast as they can.

9 years ago
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But I've got a really important Support ticket in! And its been an entire day! That's like 25 hours!

9 years ago
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3 weeks? Wow. I have three tickets with 1 year +. So yeah, 3 weeks are absolutely terrible.

9 years ago
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oh my golly I thought mine was terrible, so yeah there is not more to argue about. Just remove it ^^ it will make the site a way faster, less overload, and more useful space

9 years ago
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I had one open for a week before I gave up and cancelled it

9 years ago
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why so sudden outburst?

9 years ago
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what did explode @kraken9? Just cuz I'm just saying the truth?
I'm giving some good advice, this site is TOO CROWDED to have an "option" that consume so many resources from the hosting in a worthless way. :D

9 years ago
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I meant it's been like this since ..well since I joined and you have joined way before me
you should have gotten used to it by now..

9 years ago
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Get used to it doesn't mean I should accept it. And I've wrote tickets before and they were answered but WAAAAAAAAY long ago. it's like it have been dropped or steamgift.com is trying to copy the same support that STEAM STORE gives to their users. I don't know but it's funny instead of going better things are going worst u.u

9 years ago
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it was better before!?
Chronicdiscord is triggerhappy power hungry moron
only mod i have seen active is bobbyfatt(bobfatty?)
what will help situation?
would increasing number of mods at least to deal with tickets be of help?
what will improve the support?(giveing support a game for every 100 issues they solve?) i dunno any process of the S.gifts. i''m just throwing ideas that come to my mind?

9 years ago
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OMG! Am I wrong or... Now there are 4 new mods on support? :O
Last time I checked it there was only 1 (some days ago)

9 years ago
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i see khalaq as new one..who else..there should have been announcement

9 years ago
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nice. now if i'll see delta becomes a mod and xarabas' nudes, i'm done with my life.

9 years ago
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i'm surprised delta isn't one yet..

9 years ago
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9 years ago
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aah..nice..didn't know we could see others like this
now new question will be
who'll watch the watchers...
2-3 people got suspended recently
they don't know reasons either

9 years ago
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I had no idea there was a page that had them all listed! Kudos to you Perro! :D

9 years ago
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There is a link at the bottom of the page. I like clicking everything. Can I click you? :D

9 years ago
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i'll be on the side watching you two get freaky

9 years ago
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An announcement has been made, yes.

9 years ago
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I like new support. you lot mix up with us :)

9 years ago
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