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Quick Question regarding Giveaway!

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Restrife

Well, a while ago I made a giveaway for "Beep", the guy who won it had the game mailed to his registered mail, but he still marked as not received...

What are the steps to follow to prove that I indeed send the game to him, and how can I communicate to him to see if he can corroborate that?

As I quickly read trough the FAQ and shit couldn't find anything regarding that, or perhaps I missed it? Well any guidance is more than welcome!

12 years ago*

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8 Comments
barbasolmonk

mail support

12 years ago
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kilmanio

make a picture of your giveaway, make a picture of hes steam inventory/library, send it to the support

12 years ago
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Deleted

This comment was deleted 3 years ago.

12 years ago
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Infernotoni

here

12 years ago
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Asura23

Have you tryied to contact "the guy",..? Maybe that mail you send him ended in spam and he didn't noticed it,...
Thats actually happend with my first win,.... the mail with key ended in spam folder, with I'm not checking wery often.

12 years ago
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Restrife

I have, and failed to do so :/

12 years ago
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Restrife

Ty all, as this never happened before and haven't got any problem since I joined, I guess I never had the need to use any of that.

Ty again!

12 years ago
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PotatoSean

take a screenshot of the email you sent and show it to support if there is anyone in support left

12 years ago
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Closed 12 years ago by Restrife.