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Need your help guys, SG says: "Exists in Your Account".

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iMatrix7

Hi guys, like the title says, i need your help.

Few days ago, i tryed a game with a guest pass, and now i can't enter into giveaways of that game because Steamgifts says that it exists in my account". But I don't own this game! :|

There is something that I can do for solve this problem? Thank you.

12 years ago*

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19 Comments
WilliWuerstchen

http://www.steamgifts.com/sync

12 years ago
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MuratTheInfidel

Lol'ed at that avatar :D

12 years ago
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iMatrix7

It doesn't work! :(

12 years ago
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AureasAetas

account >> sync account
Gonna work only if the guest pass has expired

12 years ago
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iMatrix7

It doesn't work! :(

12 years ago
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buble

It works. But you have to WAIT until the free weekend is over. So try again tomorrow.

12 years ago
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O3Hundred

You will have to hold on for few weeks. It will go away after you grow up.

12 years ago
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NobodyMK

This. Although a nicer way of putting it is it needs to leave your recently played list.

12 years ago
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O3Hundred

I see. I've played some games on free weekends, and I was told they go away after 2 weeks(which is when recently played Steam games updates)

11 years ago
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KaOtiCz

You have to wait for 2 weeks, since you've played the game. :/

12 years ago
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Raik

Try the sync feature once again

If it still doesn't works, Contact the steam gifts support ! ;)

12 years ago
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iMatrix7

Ok, i try it. ^^ thanks!

12 years ago
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ozo2003

no contact support for this crap!

11 years ago
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Raik

:\

11 years ago
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iMatrix7

Do you have a better solution, genius? :/

11 years ago
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Raik

^

11 years ago
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MrCastiglia

Wait until the game is no more in you recently played list. Support can't do anything on that, you'll be only wasting their time.

11 years ago
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Brotbaum

There is the same problem with free weekends and people post eveytime such threads, SG support can't help you with that. You either have to cantact Valve and ask them to change the way Steam handles free weekends (what won't happen) or AFAIK the problem solves itself after 2 weeks.

Tip: Sync your account before and after free weekends (and guest passes) and never while such weekends are running.

11 years ago
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iMatrix7

Ok thank you!! ^^

11 years ago
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Closed 11 years ago by iMatrix7.