Winner doesn't respond

Closed

Hi guys, i have a problem. Actually, it will be a problem in 3 days. So, my giveaway ended 4 days ago but the winner hasn't visited steamgifts since that day. He is active on steam but I can't send him a message because when I try to add him, he just decline all my requests. And he probably doesn't check his email. I know it's not actual for now, but I'm afraid it won't change in the next 2-3 days.

11 years ago*

Comment has been collapsed.

11 Comments

Zosiac

Wait for another 2-3 days and then re-roll if he doesn't get back to you.

11 years ago

Permalink

Comment has been collapsed.

lester555

you mean that "Request a new winner" in Created giveaways?

11 years ago

Permalink

Comment has been collapsed.

chairmankao

Yes, that's what he means. You have to request the re-roll from the Created Giveaways page. That said, not sure Support will re-roll. No rule that says the winner has to behave appreciatively.

11 years ago

Permalink

Comment has been collapsed.

lester555

well, the winner has 7 days to activate the game on steam and he apparently doesn't even know that he's won, so they should allow picking a new winner

11 years ago

Permalink

Comment has been collapsed.

CHTonRage

I believe you got that wrong. He has 7 days to take his win, activate it and mark it as received all at once.
I would just recommend waiting.

11 years ago

Permalink

Comment has been collapsed.

CHTonRage

Keep trying to contact him with the remaining time left. If he has profile comments enabled for all, use that also.
If all fails when the time's up, then reroll. I'm pretty sure support will approve it.

11 years ago

Permalink

Comment has been collapsed.

Azrael360

I would ask for a re-roll. The winner doesn't want to be contacted or visit this site, and the OP already said that he tried multiple times to contact him/her.

11 years ago

Permalink

Comment has been collapsed.

CHTonRage

You would still have to wait the full 7 days first.

11 years ago

Permalink

Comment has been collapsed.

lester555

I just wrote on his profile page and hope he'll notice that, otherwise I'll have to ask for a new winner.

Thank you all.

11 years ago