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buca24

Ahoj,
jak mám docílit toho, aby vítěz potvrdil obdržení klíče. Po obdržení klíče mi poděkoval, ale pořád nepotvrdil. Co s tím?

Děkuji

Google Translate

Hello,
How do I achieve that confirmed the winner receiving the keys. After receiving the keys thanked me, but still not confirmed. What to do?

Thank you

10 years ago*

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7 Comments
Buckwild

contact support

10 years ago
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Ernestest

I think I know what you're asking.

Solution: Ask him to mark as received, take a screencap of that and if he refuses send that screencap to support

10 years ago
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Hague

Tell him to mark it as received here

10 years ago
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buca24

Thanks for the answer

10 years ago
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Argeus

Tell him. He has seven days to confirm. I always take a screenshot of me giving the keys and them activating the game as an insurance.

E: Also, I believe that if he doesn't confirm within seven days, it will automatically be marked as received.

10 years ago
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DeltaBladeX
(Senior Moderator)

It won't. It must be done by the winner. CG can also mark them, if you can prove it was recieved, but they have low priority.

10 years ago
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Mallorn

Very low priority, I've been waiting on a support inquiry about the same issue more than a month now, supplied proof 3 weeks ago.

10 years ago
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Closed 10 years ago by buca24.