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Game not claimed. Can't risk new winner.

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CorvusAlbino

So someone won one of my GAs 3 weeks ago (including week of downtime), but never claimed the gift or marked it as received.
They were last online a bit before giveaway ended.
Looking at their profile they also won a private/group GA around same time, marked received and game is not on their Steam profile.

Not sure what to think of that user and what should I do with the game?
If I post the game on forum, someone claims it and later that winner tries to claim it I'll probably get in trouble.
I also can't request new winner because I already sent mail to winner and they can claim it any moment, possibly leaving new winner without the game and I don't have 2-nd copy of the game to give away.

Any advice what to do? Just forget about this GA and move on? Report? Something?

9 years ago

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4 Comments
oh01

Ask for reroll eventhough you sent it already, let support deal with it if it can be rerolled or not :) If i am not mistaken, they can even mark as recieved if you prove you really sent the key

9 years ago
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Rudokhvist

Ask moderators to delete the giveaway, then post game on forum (or give to a friend). Just a suggestion.

9 years ago
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nerka99

"marked received and game is not on their Steam profile." Loks like he traded it or maybe even will try to regift it later... i would defo report him.

9 years ago
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CorvusAlbino

Thanks for the replies. I have created ticket and depending on if/how it gets resolved I may post the game for anyone to claim.

9 years ago
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Closed 9 years ago by CorvusAlbino.