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Giveaway not received

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Kajo86

Hi!

I made a giveaway from a bundle, but even if i sent the gift link, the user did not claim it :(

He also have checked "not received", and won't respond to mails...

Is there a way to contact him here on SG? Or a way to reroll the GA?

Thanks :)

9 years ago*

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3 Comments
DavidSarif

Create a support ticket and ask for a reroll, enclose evidence (screenshot) of your attempts to contact the winner.

9 years ago
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Kajo86

I'll give him another day or two to respond, then will proceed, thank you :)

9 years ago
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OwieczkaDollyv21

Gift link could be used,so when you reroll,you could still get 'Not received' for sure. I think send proofs that you send him a key,so support could mark it received and punish winner

9 years ago
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