I tried to enter a giveaway of Insurgency but it said that the game already exists in my account. The weird part is that I definitely don't have the game. I waited 10 minutes and synced my account. The game then disappeared from the list and I could enter the giveaway. Is it common bug that the site claims you have a certain game even though you don't?

10 years ago*

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Resync, wait a day or 2, resync again. Worked for me.

10 years ago
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I think it's because Insurgency was free to play during the weekend, Steamgifts auto synced your account and of course thought you had insurgency.

10 years ago
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Exactly. It happens with every game. If they are free for a week or weekend, they disappear from here, and free games automatically get linked to your account.
Try it again once the free period is over, which I think is :D

10 years ago
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Ahh so that's what it is. I wasn't online during the weekend so I didn't know this.

10 years ago
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ok,but what with those giveaway which ends in weekend(GA of free week game)? PPL couldnt enter,and could get banned for owning game:P?

10 years ago
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Do not sync on weekdays. Automatic sync will do it again on weekdays.
EDIT: After reading properly. Well, I don't know if you can get banned that way :)

10 years ago
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If you were previously entered, you're Ok. You won't be removed from the GA. And the person giving the game will see that you don't have the game when they check. (At worst, they'll have to wait after the weekend to confirm this.)

The only issue is for those who synced during the weekend can't enter any GA until the game doesn't show on their account anymore. If you actually play the game while it's free, it stays on your account for 2 weeks.

10 years ago
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