I built a new PC 3 months ago and now it doesn't boot... windows 10 only blue screen and restart without error message. I removed the GC and the problem still occurs. The harddrive could'nt be the culprit since it doesn't boot the usb key to install Windows... it blue screen too. I've tested the ram with memtest86 and it's fine.

Now there's only 3 parts left... MB, PSU and CPU. I've pretty much rolled out the PSU since there no load at boot.

I've made a last test with Windows 7 and got an error 0x0000008E and according to kb2652034 it could be the processor... but hell I've never seen a Intel CPU die...

So MB or CPU... what do u think I should RMA?

Specs :
I7-6700k
Asus Z170-K
PSU Seasonic S12
GPU MSI R9 380

EDIT:

I called asus... got a RMA number... i'll try that in hope that it's the right part.

Linux + Sysrq key gave : https://imgur.com/lbNZm77

New photos : http://postimg.org/gallery/31ifu7xy6/

From what I can understand it seems the CPU is self locked... maybe defective?
http://s12.postimg.org/iijeirm0p/P1040638.jpg

8 years ago*

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but hell I've never seen a Intel CPU die

I have. Many, many of them, especially back when I would LN2 overclock.

Pull it and check the wafer. Those CPUs are notorious for bending and causing problems under the pressure of some CPU coolers. The wafers are much thinner than previous gen CPUs. It could still be the mobo, so check the socket and make sure there are no bent pins.

Read

8 years ago
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I checked quickly yesterday and the back of the cpu seemed fine.... but those cpu doesn't have pins... it's more like bumps. I'll recheck with more light just in case.

8 years ago
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Yeah the pins are in the motherboard socket. I didn't make that clear and edited.

8 years ago
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Pins are hard to see.... but the socket as a whole seems fine.

8 years ago
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Does anything show up in windows event log?

8 years ago
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It doesn't boot Windows... nor the installation DVD... both dies on a bluescreen.

8 years ago
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Boot Linux from an USB stick and see how it behaves? Maybe run a CPU stress test like Prime?

8 years ago
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+1 this

8 years ago
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interesting... I'll try to make a usb key with knoppix... got a cd somewhere... does linux has Something like prime?

8 years ago
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I've made a knoppix usb key... got to the menu... and once it start the kernel it's a black screen.

8 years ago
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Ok. I don't know if you know what I am talking about, but is it a console black screen or a graphical environment black screen? Do you see any change if you press CTRL-ALT-F1?

From the console screen, you could try Magic SysRq, take a look here.

8 years ago
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It's a console black screen. I've tested on another pc and it displays a pinguin icon at top left... then bootup messages... but on this pc it doesn't display anything... it's just dead.

8 years ago
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If I remember right, the penguin is displayed in a console frame buffer. You have problem with and without the MSI GPU installed, right?

8 years ago
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Yes, i did remove the GPU and the integrated did the same thing.

8 years ago
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Ok. Did you try the Magic SysRq thing?

8 years ago
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I just did and pressing the Print screen doesn't do anything... i'll do some reseach in case it requires CTRL- or ALT-...

8 years ago
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Oh... hammering the sysrq and random CTRL- ALT- and shit gave some text... no idea about it tho...

https://imgur.com/lbNZm77

8 years ago
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Ok, good. It's hard to pinpoint the exact cause for that, but it seems to be often associated with either overheating or clock issues. Can you rule out overheating? If so, I would probably blame the motherboard.

8 years ago
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Hard to say... it's not a overclockable version and bios stayed stock until it broke down. I'd have a hard time beleaving it overheated with 3 fans in the case.

8 years ago
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CPU overheating can be caused by a misplaced heatsink or deteriorated conductive paste, even if the case itself is well ventilated. Of course I can't say that's the case in... your case. :) I'm afraid I can't be of further help, but I would try the CPU in a different computer if I could.

8 years ago
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Any beeping sound after you turn it on?

8 years ago
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Nope... graphical bios displays fine. One weird thing... if I boot memtest86 on a usb stick... it does start wich is why it's hard to think it would be the cpu...

8 years ago
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Does it also run for a while without errors?

8 years ago
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memtest86 should run at least 2-3 hours, if you want to get a more or less safe conclusion out of it.

8 years ago
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Sure, but considering how the computer behaves with normal operating systems, 5 minutes of memtest would already be meaningful in a way Not conclusive, of course.

8 years ago
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It ran for about 1h-1h30 to reach 100% and no error were found.

8 years ago
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I'd say that's enough to shift the focus of your troubleshooting away from the RAM.

8 years ago
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Try the linux on usb with only the mobo

8 years ago
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I too have an Asus Z170-K - I have had several boot issue events with this motherboard since I got it, Have you updated the bios?
There up to Bios 0601 - but Ive been pretty much fine since Bios 0506.
Drove me mad at one point with a very similiar issue is all
http://www.asus.com/uk/Motherboards/Z170-K/HelpDesk_Download/

Whats the PSU wattage?

8 years ago
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Yes it had 03?? bios... updated to 0601 (latest) and still no go.

750w psu...

8 years ago
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Damn, well worth a try.
Well no beep codes, boots fine into Bios, will boot memtest86, will run long enough to update bios.
Wont boot Prime or a windows start up disk
Yeah, thats a headache alright.

PSU wise - seen a few in recent years cause resets and odd behavioiur when put under load/stress, fundamentally seems like there working cos they are supplying power so you think there okay, is there any way you can get a second PSU just to test the system with (even if its just an old low wattage thing, just to test) just to definetly rule it out.

After that, well, if I was really stuck between mb and cpu as the cause of the fault, Id rma a mb before a cpu.

8 years ago*
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I've got I5-4690k with a 650w psu... I'll try to swap psu tonight... just in case. Too bad the MB, RAM and CPU cannot be swapped I'd have a clear answer.

8 years ago
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when you see the bluescreen, can you see any driver (.sys file)? that might help to find the problem.

8 years ago
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Unfortunately, Windows 10 only display an error occurs (for 1 sec) and reboot directly. Windows 7 does display a blue screen (and stays on it) with a error message... but it changes after each reset. First I had a 0x0000008E then it was 0x0000000C then... Something else... so the error doesn't really help.

8 years ago
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In case you don't know Trinity rescue kit, you may want to have a look to it: http://trinityhome.org/Home/index.php?content=TRINITY_RESCUE_KIT____CPR_FOR_YOUR_COMPUTER&front_id=12&lang=en&locale=en
Basically, it's a light linux that can be used on USB stick. It comes with a lot of tools, you may be able to gather informations by manually checking windows logs.
I also found this tool: https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool I never used it, but it may help you diagnose a potential CPU failure. According to the page, there's a linux version.

8 years ago
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Never heard of those Tools... but the Intel live linux CD seems promising. I'll start with that then I'll swap PSU.

8 years ago
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It's really screwed up... I've tested the intel usb key on the pc... display it display a menu... then uncompress the image in ram and freeze. The same key on another pc works fine.

8 years ago
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Have you tried following the advice for Win7 from this post? The motherboard requires slipstreamed USB3 drivers which Win7 install does not include natively. https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

https://www.reddit.com/r/buildapc/comments/3h8vk0/build_help_installing_windows_7_on_skylake_z170/

8 years ago
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Yes and no... Asus provide a ISO --> USB with slipstream all required drivers. I installed W7 using this method and didn't format the key.

8 years ago
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Do you have one ram stick or two? I know you used mem-test on it, but maybe try each stick separately, and in different channels to completely rule the ram out.

8 years ago
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Two, I uninstalled one... didn't try the 2 other sockets. It's Worth a try.

8 years ago
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Something bugged me after I read your thread, but now it finally came to me: remove the RAM and use only one stick. Check again with all sticks, single stick only at a time. If it works and boots, then I hope that mobo is still under guarantee because it is an issue that may happen with Z170 ones.

8 years ago
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Was going to recommend checking the RAM too. Sympyoms indicate that's where the problem probably is.

  • 0x0000008E is a paging error, meaning problem loading something into memory.
  • And then there's the post where uncompressing the image from USB stick into RAM triggers the system freeze.
8 years ago
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The error code change each time I reset... so I guess it's not really that much meanfull...

8 years ago
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All parts are <3 months old... so they're all Under warranty... it's just hard to pick wich one is the one to RMA.

8 years ago
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Do the test I written down though. Z170 boards can have problems with multi-channel RAM setups, especially with overclocked memory sticks. If my hunch is right, you should be able to boot with a single stick in slot 1.

8 years ago
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Try to buy a cheap LGA 1151 cpu to test (celeron) or try find with friends.

8 years ago
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All my friends have 1150... and store around here dont keep 1151... they say it's too expensive...

8 years ago
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And try to find a cheap motherboard?

8 years ago
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Check your Ram, MemTest86 google it, blue screens , are 90% of the time connected with Ram.
My cousin had brand new pc with broken ram, so it happens.

8 years ago
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Ram has been tested with memtest86 for about 1h30 and no error detected.

8 years ago
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+1 RAM - Had this a few times with my last MB - My RAM bank 0 is screwy - When I put my 8's in 0 and 2, it played up - sometimes blue screen sometimes black. using banks 1 and 3 with the same chips had no problems - eventually I had to just put 2 8's in 1 and 3 and a 4 in 2 - 20Gig is kinda weak when going by the numbers but it works without lockups and dead screens.
If you can swap banks it makes it easier to test, and most boards will let you use random numbered RAM as long as you have either singles in 0/2 or 1/3, but you need to have matching sized chips if you use both combos.
If you are using Windows 10 you might also find that if it's the original release to 10 (without patches or updates) there is a large memory hole in the start up sequence. Try Linux (I used a USB install of Ubuntu for my testing) and run some tests with that.

8 years ago
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I would check the ram and hard drive first regardless if you think there both working correctly. I've seen faulty ones do weird things. Also are you sure no malware got onto your computer it could be causing the error as well.

8 years ago
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Harddrives aren't connected... ram has been tested with memtest86 for about 1h30.

8 years ago
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if ram is ok, maybe next test your gpu(FurMark) , and take a close look at your cpu overall heat.

8 years ago
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The harddrive could'nt be the culprit since it doesn't boot the usb key to install Windows... it blue screen too

have you tried to just simply pull the hard drive temporarily and seeing if the windows (or linux) bootdrives start fully up?? it could be as simple as the hard drives controller board is wonky and going out slowly and causing windows &/or linux to crash even though they are running off the pendrives.. operating systems still check other hardware and initialize them to use.

8 years ago
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nevermind, i see your reply above me here saying harddrives arent connected...

really i'd have to lean on the motherboard then from the sounds of everything you have tested and done.

8 years ago
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Check your BIOS settings and BIOS version, you might need a newer version of your BIOS to use some of your parts. I solved the exact same problem by resetting my BIOS with jumpers.

8 years ago
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It came with 0306 updated to latest 0601 still no go.

8 years ago
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This is probably RAM / RAM slot issue.

I had a bluescreen problem with client's company laptop this morning. i3 running on 4 GB (2x2GB) sticks. I removed one and it's running fine now.

8 years ago
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Guys... i think I can now safely say it's the processor. With the information gathered from the sysrq key I've looked in the manual and found a way to disable SMP (which is what seems to be the problem in the sysrq). In the bios i've forced only 1 processor and the system now boots. I've installed Intel CPU tester and it fails... Something about the frequency... I then proceeded to raise it to two cpus and it did boot without problem... same error on intel tester. Then tried with 3 and it hangs on boot. Then I returned to two cpu and activated Hyper threading... and it booted. Looks like processor 3 is dead... 4rth might be dead too.

Here's a photo of the intel tester with error :

http://s12.postimg.org/iijeirm0p/P1040638.jpg

8 years ago
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Good find, didnt think of disabling cores in the bios to check the cpu, I'm adding that to my checklist :)

8 years ago
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Humm try with other ram or 1 module each time, give a clear cmos and just to be sure unplug all but the mb+mem+proc+hd(would be good to try instal on a pendrive too to see is the hd is not the source), also try it outside the case, i have see a lot o weird errors on my life that happened over some strange effect that cases make.

8 years ago
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Once I disabled two of the four cores it boots normally.

8 years ago
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What other peripherals do you have in there? DVD drive?

8 years ago
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Nothing... I use integrated GC and no DVD / BR drive.

8 years ago
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I've put together 30+ computers over the years, and switched roughly the same amount of CPUs, and not once have I seen one go bad. Hard drives (with a clear lead), PSUs, graphics cards, memory, mobos, all fail, but never one single CPU, AMD or Intel. It seems Intel is really lowering the bar with Skylake.

8 years ago
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Exactly what I'm starting to think... theses things go up in prices and lower in quality.

8 years ago
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Exactly.

One of the reasons I prefer buying used server-class processors. Less room to tinker with, but not too many worries. My current setup's CPU is a Xeon E3-1270 v2, which I got for cheap, less than what an i5-2300 goes for, and has given me nothing but joy. You probably bought yours new though...

8 years ago
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Yeah... the whole pc is new... about 3 months old when it failed. I've written to Intel support... I hope it's not gonna be a pain to get a RMA. I'll keep the RMA open for the motherboard just in case.

8 years ago
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Well, mind BIOS config, maybe it can be the source of your problem, clear the BIOS, low the RAM frequency and try a linux live CD to boot.
Skylake is making history because it`s easy to bend.

8 years ago*
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I didn't clear the bios... but all test were run with the battery removed from the motherboard. I think it should be about the same thing.

you mean lower the ram frequency? I doubt it would change anything... I've reconstructed the whole pc and it works fine with both stick and original Windows... albeait having half the cores disabled.

8 years ago
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Good luck with RMA.

8 years ago
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Thanks.

8 years ago
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Well guys, the remplacement CPU arrived today. Reinstalled everything in the case and it works. It finally really was the CPU. Intel Customer support is... weird but I did get a remplacement which is all that matthers. Thanks to everyone.

8 years ago
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