I knew EA sucked but i didn't expect them to suck that much..

I never had any problems with Origin/EA, I only used the chat support once to change my Origin Email.

EA service is strange. The only thing I find any good about it, it's the customer support. Well, not that good but, at least it is fast.

Did they offer you a 15% discount coupon for anything in the origin store? Or did you leave before they had the chance to.
Seriously, that was their only answer for me in my 3 Live support dealings with EA. "Sorry Sir I can't help you with that. But here's a 15% discount coupon for anything in the store."

If i could add attachments i would have added a screenshot.

You can always upload it to imgur and post it. :)

And yeah, this sounds super crappy, and apparently Origin support is better than Steam? Eh.

I guess this explains why everybody hates EA

At least they warned you.

So, Recently i decided to buy Battlefield 4 for PC as my friends had it and i thought it was great fun on PS3

And that's where you fucked up.

Battlelog is evil and Punkbuster is stupid. That's about it.

I played NFS: World (their mmo racing sim). I ad some transaction (now I wonder why i did them). On one of them I had an error and my money were blocked. So I went to that live chat and spent 2 days convincing the operatr (lets just call him/her that) that it was a genuine issue from their side and not that I didn''t have any fund on my card. They even asked why I didn''t use paypal as it did not have any issues with tah. Yet again I was left explaining to them that my region didn not have a paypal option, which the operator felt it was strange and had to check for 10 minutes. I was left waiting 6 months for any news as I wrote to them atleas once a week to ask them if there is any progress with my situation. And every time I as connected to a different operator and had t explain everything all over again. In the end after many "I will escalate your issue to our billing specialist" copy/pastes I was refunded some in-game curreny, a coupon and was said that the money were unblocked a week after the error somehow. I looked at the chat like deer in headlights and quickly thanked and exited the chat.

tl:dr So in the end Yeah, I understand your rant :D Sorry for the wall but had to say it.

I had my Origin account hacked in the great Russian invasion of 2012. Spent 8 hours on the phone with them, about 6 of these precious hours were wasted on hold... Basically to be told to buy the game again and create a new account, and change the password on every single other thing I had. I lol'd, hung up, learned some russian using google translate, and reclaimed my account. The Rus linked his X360 account to my Origin account, so I filed a complaint at Microsoft and he got banned for life off his box.

But yeah, I wasn't expecting to be told to buy the game again. "It's not our fault, so throw more money our way, plx."

you would still be waiting with steam support

This could very well be due to Sony, not EA.

Sorry to hear that, but still not as bad as Ubisoft in my honest view (at least not at the moment).

"First things first: general gifting remains the same. You can buy a game directly for a person, who can then redeem and access it immediately.

Gifts purchased and placed in the purchaser's inventory, however, will be subject to a thirty day wait before that game is available to trade. Here's what Valve has to say about the new rule:"

the only problem i see here is if you want to buy large quantitys and make gift stock ...

but in the other way i feel more secure with it ... now i know that the gift i recieved it will not be revoked...

no problem for me .. but i dont make gift stocks

I'm not in the let's hate EA bandwagon (I'd much rather hate Activision). What exactly did you expect would happen? You owned the game on one account already, as far as they're concerned you are buying a new copy that starts from scratch (why in the world would u expect u wouldn't have to buy the DLC again is beyond me, new copy = 0 extra stuff).

Hate on them as much as u want but they didn't do anything wrong here.

I only had to chat to EA over one issue - the "supporter" insisted that the problem was probably with my internet connection and suggested I rebooted my router. Did I say this was during a live chat?