Let me pull it up...

Original

This time around there are a number of changes reflected in both documents including the opening of a new Valve office in Luxembourg to better serve our EU customers and partners. If you live in the EU, your SSA will be with our Luxembourg subsidiary Valve S.a.r.l. and the SSA has been amended to reflect additional terms specific to our EU customers. We've added other terms related to the Steam Wallet and Steam trading to accommodate new features and capabilities of Steam.

We’re also introducing a new dispute resolution process that will benefit you and Valve. Recently, a number of companies have created similar provisions which have generated lots of discussion from customers and communities, and we’ve been following these discussions closely. On Steam, whenever a customer is unhappy with any transaction, our first goal is to resolve things as quickly as possible through the normal customer support process. However in those instances in which we can't resolve a dispute, we've outlined a new required process whereby we agree to use arbitration or small claims court to resolve the dispute. In the arbitration process, Valve will reimburse your costs of the arbitration for claims under a certain amount. Reimbursement by Valve is provided regardless of the arbitrator’s decision, provided that the arbitrator does not determine the claim to be frivolous or the costs unreasonable.

STEAM® SUBSCRIBER AGREEMENT and Privacy Policy

Well, kotaku says it's bad news for us. I wonder if Gaben is trying to get rid of his statement about the patch to play our games if Valve goes kaputt

Valve like many other companies are now joining the mass parade of prohibiting Class action claims, setting aside the still questionable legality of such rules that alone pretty clearly makes the change a massive negative for consumers.

If Valve chooses to do something particularly nasty to everyone, well too bad. You can all go file an individual claim. No mass lawsuits for you, and no resolutions that can cover all users. Every single user of Steam is left on their own, though individual lawsuits are also prohibited as everything now has to go through an arbitrator, who or what that is and how it's handled is left unspecified which doesn't leave me with much confidence.

Unless you have absolute faith then Valve will always act in the best interests of the consumers I don't see how you can portray this as anything positive.

Well, if you disagree, no more steam games. So I agreed.

About steam ever shutting down. Either someone would buy it or it'll never happen. Valve is barely putting money out while making money and even then if they do crash somehow EA or other greedy businesses would try and buy it.

TL;DR.

LOLYOU on steamgifts? okay...

The shorten version of STEAM SUBSCRIBER AGREEMENT:

1. Give us your money and forget it
2. We can do anything we want
3. We are not responsible for anything we do

Blame the Supreme Court. They voted 8-1 to allow mandatory arbitration clauses.

I'd say it's even worse in employment where the balance of power is extremely lopsided.

its important to remember that anything valve does is in the name of freedom, and if you disagree with it, you are a terrorist.

"whereby we agree to use arbitration or small claims court to resolve the dispute."

How is this mandatory arbitration? Did I read that wrong?

it doesnt apply to my region, so... yeah. agree.

Hmm, thought nobody reads this agreement xD

So...bottom line..We are scr**ed????

Found this:
"So with this agreement update if they screw up they still fix the problem and nobody can serve them a crap class-action "damages" suit.
It also prevents large individual lawsuits looking for obscene amounts of money for negligible reasons, while agreeing to respond to problems in a suitable way.

If you disagree with the reimbursement Valve gives you, they will pay for your arbitration or a small claims court visit to solve the dispute.

Sounds good to me."

Its on facepunch with plenty of positive votes so I trust this

I always love when people scream over these agreements, like Valve is at a whim going to delete all of your games and laugh at you for it.

I've also read that they store our (not so) private messages. Is that true? Yay privacy...

So i can't play my bought steam games, oh sorry i mean my bought game licenses, if i don't agree to this subscriber agreement? that's bullshit, it shouldn't be allowed to changed the TOS for such an old product/client what so ever.

It's just an update. Legal stuff.

What if I don't agree to the new terms? I don't even have a choice, if I want to have access to my games. I know that this was always the case, but this just can't be legal.

I don'T get it. Explain what is in those agreements. Don't just open a thread.