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"Hidden Object Bundle 5 in 1" changes content, removing two games from owners.

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Renarok

The "Hidden Object Bundle 5 in 1" by Alawar Entertainment just changed it's content because the games "Behind the Reflection 2: Witch's Revenge" and "Vampire Saga: Pandora's Box" were reported to be unusable so the developer replaced the games with "Dark Angels: Masquerade of Shadows" and "Sacra Terra: Kiss of Death". So what's the issue with that? It's not really a bundle as we know it from Steam but counts as one game so when the developer pushed the new version the two reportedly broken games were basicly removed from everyone's library. Additionally some users report the games worked fine and those who already owned the two new games complain they basicly paid twice for them now. I don't like hidden object games so this doesn't really bother me on that level and for now I assume the developer meant well but I find this kind of move inacceptable. I hope the users' feedback will stay civil and the developer will figure out a solution.

Official announcement

4 years ago

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3 Comments
Cece09

I didn't activate that game for the fact I had most of it already but if I was it would've been for the 2 removed. I have the 2 new ones which would've screwed me over. Looking at the 15 comments its not going down well. They definitely tried doing something good by offering 2 different games but its never going to go well when people lose what they paid for, especially if they own the 2 new products already

They did comment back about trying to readd the 2 games they removed so it will be a 7 in 1 bundle instead I guess

4 years ago
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AmanoTC

They revised their decision and will try to return the games to everyones library

4 years ago
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Renarok

Thanks for the update! It's good to see it turned out well.

4 years ago
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Closed 4 years ago by Renarok.