You must also use the same e-mail for your GMG account. Change it to whatever you used to vote and change it back after you got your code. That worked for me, though if you're already using the same e-mail and still get the error, then you'll probably have to contact customer service.
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did you get the confirmation email from CVG? You might need to enter your profile and have them send it.
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Could be you're in a country that GMG doesn't sell to. If they don't sell, they might not even be willing to pass you a free game.
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Not that I know. I used the same infos for registering that I had on GMG and it worked.
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Cause their official website worked PERFECTLY this days. And according to you, the people who didn't have an account in GMG couldn't get a free game? Maybe that's why in Their official website they allowed people to use a new username. Sorry but yes, I'm right.
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I have the same problem since yesterday:
So... I dont know what to do, only wait, and try again later. :(
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Same here Zrr00- My account is verified, I have voted 4-5 times now, but I still claims I have not. Mildly annoying, and I've followed all steps above. GMG, Y DIS HAPPEN?
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It's all a scam. The persons who pretend to have received their free games are all bots.
P.S. yes, I also seem to be human, since I can't get the free game, no shit what I try, and I'm doing everything they demanded.
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I did the same thing and got no game but I am not voting again with my other e-mail. I feel voting twice would not be right.
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Alright, we all agree- THERE IS NO FUCKING WAY TO FIX THIS< THIS SHIT IS BROKEN AND THERE ARE MANY METHODS> FIX YO SHIT GREEN MAN GAMING
Rant over.
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I voted and created a bogus CVG account but then it turns out that I had to supply the same email for the CVG account as I have registered on GMG. That's pretty lame (and they only tell you in the fine print). I have no interest in letting Future gobble up my private email so they can spam it.
Meh, I own both games, was just doing this to get a key to give away here, so whatever...
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first, do all the stuff and say i'm elligible
second, click all the e-mail stuffs and come to the page where i have to enter my informations
third, enter my CVG informations, says there is a bug in the matrix (lol)
fourth, enter my GMG informations, says I'm receiving an email for my keys
fifth, get the e-mail I have to click a link from to verify my e-mail and receive my "free games"
seventh (?), come to the page from that link, says i havent voted yet
-> finally says there can be a 24 hours delay for the link to be valid to come with the key stuffs. will wait that
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EDIT: Thanks guys, it seems like the user name i kept entering was already used but it did not tell me.. just kept giving me the same error! i got my code now thank you!!
hey guys, i have been trying to get a code for either mafia 2 or civ 5 for a couple of days now, and i keep getting that same old error that everybody had in the first 24 hours after voting.
Oooops.
It seems there was a problem.
Can you please try to register your details again, as we encountered a glitch in the matrix.
even though the golden joystick site says that i AM eligible.. see:
FREE Game
You're now eligible for a free game*, courtesy of sponsors Green Man Gaming - choose between Sid Meyer's Civilization V or Mafia II for PC, via Steam - click here to get your code.
I have voted in every category and i entered the same e-mail that i used to register for the golden joystick awards.. please help?
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