Here lie the answers you seek.

If there are any other questions that do not seem to be answered by the FAQ (remember, Ctrl+F can be your friend...), then simply ask me and I will try to answer to the best of my ability.

This is a direct response to this post.

Since this person has... inadequate grammar for this sort of help, I decided to help out.

Please remember, this thread is only to make sure Support isn't clogged with useless or easily answerable questions. Something like this...

Please. Don't do that to the members of Support. They're very busy.

I am not an admin or a mod, so I cannot delete giveaways. That must be directed to support.

EDIT: If other users would like to chime in with an answer to a user's question, feel free to do so. However, please do not flame or troll.

12 years ago*

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Should I enter more giveaways or play the games I already won some more?

12 years ago
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both :-)

12 years ago
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you won skyrim and fortrix you have games to play for the rest of your life first is the adventure of your life the other is time eater

12 years ago
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It appears that you have won two everlasting games. I suggest you play the games you've already won some more.

This is not an accurate response, as this is an opinionated statement. I suggest you think for yourself.

12 years ago
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Thinking for yourself is overrated, I'll be happy to run your life for you :)

12 years ago
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12 years ago
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to much

12 years ago
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12 years ago
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don't cry :-P

12 years ago
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Since you thought it was necessary to put down XorD's grammar, I'd just like to point out that you should have written "Too many".

12 years ago
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Yes i know...

12 years ago
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An impossibly large number.

12 years ago
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12 years ago
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i think i spider

12 years ago
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Noone can reach me the water.

12 years ago
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I cannot read minds or access private information on a website over which I have no control.

12 years ago
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what's with your CG Remote Control you've talked about?

12 years ago
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I do not remember talking about any such thing.

12 years ago
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only from -∞ till 13,99 and from 14,01 till ∞ :p

12 years ago
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How many urgent support tickets of mine were left unanswered for 4+ days?

12 years ago
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which tickets? real urgent, or only urgent for you?

12 years ago
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Marked urgent, really urgent AND urgent for me. Schrödinger's requests.

12 years ago
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don't blame the cat.

Nothing here is really urgent. Its only fun and a community.

12 years ago
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Unfortunately, that one was really urgent.

12 years ago
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Too many, since you deemed your "HALPI'MNOTWINNINGGIBWAYS" support tickets as 'urgent'.

12 years ago
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Welcome to my list of Blocked Users, prick.

12 years ago
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I was joking. This answer was already answered for you, in the original post.

Let me quote: "Don't do that to the members of Support. They're very busy."

This should imply that the members of support are very busy because there are so many support tickets that are useless to sift through. That is the reason this thread was created.

12 years ago
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I found that joke offensive.

I sent a request because I was suspended by Hichigo for posting a screenshot which contained an uncensored phishing link. Suspended for the link and for partial call-out. I immediately sent a request with a censored version of the picture, since I couldn't access the forums myself. 20 minutes after that, Hichigo decided to double the length of the suspension because I "was clearly realising danger". All the time, until the suspension was gone (today) noone even bothered to check the URGENT!!! support request. All the time, the link was there, available for everyone on the Internet who would like to see it.

My reasons for being very angry at Hichigo:

  1. He is a hypocrite. He obviously realized danger, realized that I apparently realized danger, instantly suspended me, suspended me even longer and completely ignored the danger. Cool. Moral guardian right here.
  2. I added him AND sent him a message, no responses. Also, the support thread is unanswered.
  3. He threatened me with permaban. Wow. Amazing. Nice. Cool. Hooray. Woohoo.
  4. Suspending helpful and nice girls has a higher priority than suspending idiotic thugs and limiting the spread of danger.

EDIT: Also, since you decided to be serious, welcome out of my list.

12 years ago
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Someone needs to calm the fuck down. It was a light joke.

Also no one responded to it because none of the support besides cg can edit out threads. So yell at the admin, not us instead of being a dick to Hichigo.

12 years ago
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Oh, swearing is allowed here. Nice!

Then I might perhaps yell at the admin even though I haven't yelled today yet. Also, I was expecting a response. A simple "Understood, we'll forward it" would have completely satisfied me. Instead, I was waiting 4 days without any proof of having it read.

Also, I am not being a dick. I cannot biologically be a dick.

Perhaps I suggest giving support people more rights.

12 years ago
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"Perhaps I suggest giving support people more rights."

Sarcasm mode: ON.

Thank you, metoxys, we hadn't thought of that.

Sarcasm mode: OFF.

12 years ago
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sniff
Aaaanyway, it would have been a lot nicer to have someone from the support add me on my friends list, be accepted instantly, and just tell me what the problem is, giving me the chance to change it.

12 years ago
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If we did house calls, we'd never get anything done.

12 years ago
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Funfact of the day: The clitoris is pretty much a dick.

12 years ago
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I biologically am a homo sapiens sapiens. I suppose that everyone else here is, too.

12 years ago
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Deleted

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12 years ago
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I'm sorry for your experience with support.

However, please do not extend the actions of one support member as being equivalent to all of them. CG, as Yatterman said, is the only member able to edit threads.

12 years ago
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Of course not. I've had good experiences with lokonopa.

12 years ago
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It seems that someone don't like "helpful and nice" girls, or girls at all ;-)

12 years ago
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Even though this cannot be doubted, it's very unsafe to jump to conclusions.

12 years ago
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how to win game

12 years ago
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enter some giveaways and don't waste time here

12 years ago
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By entering giveaways and getting lucky.

12 years ago
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It happens by not asking how to win games.Now you know..

12 years ago
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thx --'

12 years ago
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ERROR: Not a question. Unable to process a response. Resorting to manual input...

"You're welcome."

12 years ago
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how to spawn baby?

12 years ago
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12 years ago
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You mean to say that I don't need to cast that spell!?

12 years ago
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Why do people in here hate giveaways of Steam keys that came from a Indie Bundle?

12 years ago
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Because the majority of bundles prevent this in their ToU (Terms of Use), and also, most people who giveaway Steam keys that come out of bundles only do it to get a larger contributor value.

In most bundles, you get a DRM-free download as well as a Steam key. Giving away the Steam key means you still have the DRM-free download, essentially cheating the developers out of a game.

12 years ago
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It's abusing a system that is based on honesty and (sometimes) good will. And of course a great deal of generosity from the people who are making them possible.
Those keys should be for personal use and therefore giving them away can be considered close to piracy.

Concerning the contributor status it is not normal to be able to make a giveaway for Ironclads Collection, initially 50p, when the person paid ~5$ for that key and a few more.

It also spams the giveaway page and makes it harder to find anything else. Not to mention that it "inflates" the points gained.

Lastly it is false generosity used just to get ahead with the contributor status.

12 years ago
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We dont hate them anymore since new rules are up.

12 years ago
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People used to use buy a pack for a little amount of money, and then sell the keys individually pushing them up on the contributor amounts.

12 years ago
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how u get this game in country usa? cuz my rl friend sayed u can get steamgifts but free?

12 years ago
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I am unsure of how to answer this comment.

It appears whether you are asking that you can get free things from Steamgifts. The answer is "yes". You must, I will remind you, read the FAQ to fully understand this site.

12 years ago
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no no faq only games?

12 years ago
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I am unable to understand your question. Can you please try to word it differently?

12 years ago
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this game name bullstrom in country usa no in my country cuz banned friend gotted bullstorm in steamgifts?

12 years ago
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So, what you are saying is this:

Your friend won a game from Steamgifts, then got banned. He is currently trying to gift this game, called "Bullstorm" to you.

This violates Steamgifts' rules. Please read them over again.

12 years ago
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no i sayed he gotted bullstorm but country usa only so i used steamgifts for him to take bullstorm but no steamgifts rules?

12 years ago
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The game is available only in the USA? And he's NOT in the USA?

Hm. I'd say you'd need to contact support to see what you should do now.

12 years ago
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So a person from Germany has won a game in my giveaway. The key works all over the world but not in germany due to the low violence problem. What options do I have?

12 years ago
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Create a support ticket and ask for reroll...? :p

12 years ago
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The game is a key? Then there's no option for you except for you to ask support to reroll the giveaway - unless the key produces a giftable copy (game goes to your inventory rather than directly to your library).

If it does, then you can activate the key, and send the resulting gift from your inventory to the winner. (This works since Steam allows you to gift Steam-inventory copies through regional limits).

12 years ago
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here we go again :P

12 years ago
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ERROR: Not a question. Unable to process a response. Resorting to manual input...

"Yes, here we go again."

12 years ago
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Deleted

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12 years ago
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ERROR: Question is unrelated to SteamGifts. Cannot respond. Resorting to manual input...

"In your fridge."

12 years ago
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Deleted

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12 years ago
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ERROR: Not a question. Cannot respond. Resorting to manual input...

"I am very sorry for the mix-up. Would you like a refund of the 10 seconds you spent posting?"

12 years ago
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What is this? I don't even...

WHY?!

12 years ago
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Read below. Half of those questions may or may not have been directed to support, requiring the use of a mod or admin's time in order to answer them, when that time may be better used for other, more urgent tasks.

12 years ago
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Almost all of the answers are in the FAQ anyway.. I don't see the need for the extra thread xD.

Also, they could just pop into the group chat channel and ask there for instant (almost) help.

12 years ago
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True, but the problem is, they rarely ever do, and they attempt to direct their questions to support, because they think it's that urgent.

I also linked to the FAQ in the first sentence of the OP, so people might read it before asking support or posting here.

12 years ago
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It's a help thread. Please pick a number.

12 years ago
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So can the FAQ

12 years ago
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Hence why I linked to the FAQ in the first sentence of my post.

12 years ago
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does it usually take around 19 days to reroll a giveaway?

12 years ago
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No. I am unsure of what to do in this case. You might considering closing your current support topic about the giveaway being rerolled and reopening it.

You may need to contact a member of support directly for assistance in what to do in this case.

12 years ago
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Or just bumping it.

12 years ago
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I did not know you could bump support threads. This useful piece of information will be stored inside my memory for further use. Thank you for helping me to be a better responder!

12 years ago
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Private giveaways inflate your contribuition stats too? If yes, that's basically cheating the system, isn't?

12 years ago
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Yes, private giveaways inflate contribution as well, but they require at least 2 entries in order to count towards contributor status.

I would suggest making a new thread in the forums with your concerns, as any further response I make would be opinionated, and therefore, biased.

12 years ago
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There some measures taken against some ways of cheating.

Other than that private giveaways are valid and will give you contribution.

12 years ago
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When will I die?

12 years ago
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ERROR: Question is unrelated to SteamGifts. Cannot respond. Resorting to manual input...

"When your body ceases to sustain life."

12 years ago
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"Please remember, this thread is only to make sure Support isn't clogged with useless questions like "This guy scammed me! AMGOMGPL0XZ WUT DO I DOOOOOOOOOO""

Actually, that is something we want to deal with...

12 years ago
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Wouldn't that be better directed at SteamTrades? If not, then I'll reword that. What's a better example of a stupid question?

12 years ago
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ST uses SG's support. Either way, a mod's going to have to deal with it. Also a good example of a stupid question, caused by that retarded thread by XorD, would be this dick.

12 years ago
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...That... is horrible. Do you actually deal with that shit? I'm sorry for you, I really am...

EDIT: Changed the first post to not reflect the "scammer" part, and instead used the question you linked to as an example.

12 years ago
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I wish I could say that was the exception to the rule... but my god. The shit we deal with that's actually site related is awful. I'm tempted to start doing what loko and Cult did, make threads to mock the truly stupid ones.

12 years ago
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I hope you pass out bans for troll threads.

12 years ago
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I do, at least. Not sure about the others. The only issue is that we have no "abuse of support" category that temp-bans them from there, so we can still get more stupid tickets from them until they've reached the point of getting a full support ban from cg.

My first day on the job had 147 open tickets from one fucking guy asking for an unban. He would have been unbanned in a day or two I think if he hadn't spammed us.

12 years ago
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Don't you have permission to ban people that stupid? They obviously are either being trolls or pure, absolute morons who can't comprehend anything relevant to their problem.

12 years ago
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Suspended for ten days.

12 years ago
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Hmmmm.........no. I actually like the morons getting banned. I do feel sorry for the mods with the sheer amount of BS they have to take care of, but I'd rather much have the idiotic element(persons) of SG being gone.

12 years ago
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They can be banned in different ways. We rarely ever see them. Note how the threads are mostly clean of them? They only show up in support. By diverting them from there, they'll be forced out into the open for people to see. And THEN they get banned.

12 years ago
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I'm glad that you're helping! :)
P.S. I have a question. Can Support ban users? Not suspend them, but ban them?

12 years ago
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I'm not positive on the answer, but I believe mods can ban people. I've only seen people suspended, but it's likely that they can ban, or if necessary, suspend for a very, very long time.

12 years ago
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Suspension is the new ban. It's all timed, so we don't have to deal with "can I be unbanned now?" tickets (as many of them anyway). We can do permanent suspensions though.

12 years ago
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What is love?

12 years ago
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Error: Question unrelated to SteamGifts. Resorting to manual input...

"I am unable to answer that at this time."

12 years ago
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baby don't hurt me

12 years ago
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Should I try getting to $100 contributor points or stick with lower?

12 years ago
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It depends on how much you want your chances to be improved, spend some time looking at what games you want go for what contributor amounts. But my guess is that the contributor amounts for good games will keep rising.

12 years ago
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I cannot answer this question without it being biased due to it asking for my opinion.

In my opinion, do it only if you want to actually give away games. Don't do it if you're doing it just for the contributor value.

12 years ago
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can i create a giveaway without having extra copies of the game?

12 years ago
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I don't understand what you mean.

If you're asking whether you can gift a game from your library, the answer is "NO". You must have a giftable copy or key.

12 years ago
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Why half the people from support is not suitable for this role?

12 years ago
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They're too busy to answer stupid questions.

12 years ago
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Kinda pointless thread.

Easier for someone to make a forum topic for asking a question...though in the past I have seen multiple people giving advice that was wrong. Like indie bundle keys were okay to submit and you can trade the games you win, even though you weren't allowed to do either.

Most of the stuff always seemed like common sense to me.

12 years ago
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This is more to dissuade the people asking questions like "How shot gun?" or "Should I try getting to $100 contributor points or stick with lower?".

Easily pointless questions. And would you want to see a thread for EVERY single question asked in this topic? It'd be a bit... flooding.

12 years ago
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Closed 12 years ago by Evilshallwin.