"Steam needs to be online to update. Please confirm your network connection and try again."

Anyone else got this thing recently since the new update? I can't access my account and library. :( Please help me...

Edit: Before anyone asks, yes, my internet connection is fine and has been fine all this time. This just happened the past couple days after the Linux update.

11 years ago*

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go to support

11 years ago
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Never seen that one before. But other people have. Good luck!

11 years ago
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I've already looked on the main Steam forums. There's nothing that works.

11 years ago
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Wait it out. Steam always has issues like this.

11 years ago
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How am I supposed to be able to play my games then? I can't access it offline, even.

11 years ago
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The only thing you can do is to contact support and let them settle it.

11 years ago
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In times like this you realize that Steam really is DRM, it just happens to work well most of the time. Like it or not, you will not be able to play your games until the issue gets resolved by the devs or through your own handiwork.

11 years ago
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You would't happen to be a Comcast user in the Chicagoland area would you?

11 years ago
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No, I'm in Iowa.

11 years ago
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Oh well I've been having the same issue and looked it up. Apparently its very common for chicagoland users. Some issue with comcast connecting to steam servers in that region.

Here's the thread I was reading... clicky

11 years ago
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No, this happened just recently, ever since Valve's adapting Steam to Linux.

11 years ago
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Yeah started happening recently for me too. Luckily after many tries the update did install for me but it took over an hour as apposed to a few mins. And now that I have steam running the store/community pages are super slow. Weird because my internet is running at normal speed too.

11 years ago
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FATALITY

11 years ago
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RIGHT CLICK ON STEAM ICON AND THEN RUN AS ADMINISTRATOR :)) THATS IT

11 years ago
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I had this too. Just try again.

11 years ago
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Deleted

This comment was deleted 4 years ago.

11 years ago
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First thing you should do when you have steam probs is delete clientregistry.blob, don't know if you tried that coz I didn't read the thread.

11 years ago
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reinstall steam, i had the problem fixed it that way

its just a pain in the ass to install 95 games on steam

11 years ago
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Some time ago Steam was saying that it needs to be online to start in offline mode.

11 years ago
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try deleting clientregistry.blob file in steam folder, when you delete that, steam is forced to reupdate on next start up (which creates a new clientregistry.blob). If this doesn't work... i guess reinstalling steam or waiting for a fix is the only solutions.

11 years ago
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^this method worked for me several times

11 years ago
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Already tried that. Nothing happens.

11 years ago
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i hate that error, i had it some days ago, try backing up your steamapps folder, delete the steam folder, reinstall steam and put your steamapps folder again. that solved the problem for me

11 years ago
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I've already done that. Nothing.

11 years ago
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Some steps to try.

  • End steam fully, make sure it's not in Task Manager anymore, then delete the file Clientregistry.blob in your steam install directory
  • There should be a registry entry for Steam to be in offline mode. There's a good chance this flag somehow got set to 1 (hence your error). Find it and set it back to 0 (Google to find the correct registry value - if you don't know what the registry is / have never messed around in it before, be very careful you don't mess with anything other than this one key for it can fuck up installed programs or even Windows itself if you mess up. See THIS link to see how to do this
  • Restart Steam

This should fix your problem.

11 years ago
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I've already tried. I looked into it and I don't actually have the folders that thread talked about, so I can't do anything.

11 years ago
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You aren't reading properly then:

"I have Windows 7, so my Users file didn't have Library in it, but I found a way to solve that one too: "windows key + r, then type "regedit" using the folders that pop up, navigate to: "HKEYCURRENTUSER/Software/Valve/Steam" then double click the offline option that will appear on the right, and set the value to 0"
11 years ago
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And what you didn't understand was there was no listing for the offline option in the folder. Seriously.

11 years ago
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You can manually create the entry; it's worth a try.

11 years ago
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When I open up a "Run" window by holding the Windows key on my keyboard, and pressing "r", then type "regedit" and start it, then navigate to the key posted about, this is what I get. I somehow think you're failing at navigating correctly, or aren't even starting up regedit.

11 years ago
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Yeah, I know. Except there's not listing under for "Offline." I'm not acting stupid here. I'm being honest.

Oh, and I also actually tried making up a registry string for Offline. Know what happened? Nothing. Nothing changed. It's still the same error.

11 years ago
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Andrea (2 days ago)
I had that on Linux once i signed in for the beta, go into the desktop Steam shortcut and add -clearbeta
At worse, uninstall and re-install it, remember to move your steamapps and userdata folder out to the desktop.

this help me , i had the same shit , i hope help's you

11 years ago
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Sorry, I'm running on Windows 7. I tried, but couldn't see anything on the shortcut for inserting anything on Properties.

11 years ago
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yes i use W7 too but this help me

11 years ago
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Did you even check the link I posted? It worked to me.

11 years ago
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nope

11 years ago
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Closed 11 years ago by BionicTaffy.