hallo guys

i have a problem..
i send gift to buyer, but he dont tell me if he in japan
mygift SEA area so he actifated game with phsipon with IP Singapore

finnaly gift redeemed by buyer but this game not in invebtory and library
i see history gift: redeemed by buyer, and isee my game in inventory has been less 1 before 2

i have teamviwer with buyer and i check his inventory and library

currently has 0 items in their inventory.

please help me guys

PS: sorry with my grammer....

9 years ago*

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Hey, first of all please remove the person's name because it can be considered calling out.

As for your predicament, I suggest messaging support and explaining to them.

However, I'm not exactly understanding what gift you're talking about because I don't see any recent giveaway made by you so I can't really help you further without understanding exactly what you mean, sorry.

Either way, support would be best suited to answer your question if it does indeed concern a giveaway on here.

9 years ago
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ok i will go to steam support.. thanks

9 years ago
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