So, about a month or two ago, I bought myself a nice laptop, and I asked around on here, and everyone says that it was really good. I was using it for awhile, but then it froze up completely one day, and I had to hard boot. After I hard booted, it gave me an error saying I couldn't get back into the OS (Windows 8.1). However, after a while, it just randomly went back in, and I eventually forgot it about it. Then, I had to hard boot again because I was playing a game and it completely froze up my computer. I couldn't get task manager, I couldn't force quite with alt+f4, nor could I do a normal shut down. I didn't remove the battery because the laptop I bought didn't have a removable one. So i hard booted, and I got the same issue from before, except this time, it wouldn't boot back into Windows 8.1. I sent it in to get it repaired, because after checking the BIOS, I found that the hard drive blew, and it's taking forever. However, during this time, I would like to know why this could've happened and how I can prevent it in the future.

Also PLEASE for the love of GOD, DO NOT GIVE ME SNARKY OR SARCASTIC RESPONSES! I just need help so that this doesn't happen again. And don't say "Build my own". I don't have the time, and building a laptop, which I need more than a desktop, is much more difficult.

10 years ago*

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do you have a laptop cooler?

10 years ago
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No, sadly. I can't afford to spend any more money.

10 years ago
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I don't think cooling pads cost much. I bought one for 11$ a year ago.

10 years ago
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Eh, regardless I don't have much time lately to be looking for a good one.

10 years ago
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i tend to believe that heating is the main problem. so i suggest you buying some laptop cooler. do you have some air vents on your laptop?

10 years ago
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Yes, in the back, under the monitor.

10 years ago
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well if you don't have money/time, those are the basic things you need to have, to get a good laptop/coolpad. I am saying this because I had same problem with my Acer laptop which has AMD processor + AMD onboard graphics. After I bought coolpad it was fixed for some of the games.

10 years ago
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Maybe then. It's just that I don't think my dad would let me buy it, even if it is $11. I bought a lot of things for my laptop (mouse, trackpad, cd-drive, warranty, etc.), so I think he'd be annoyed if we bought more. Especially since it was a $1100 laptop.

10 years ago
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Sorry to say it chcoman123, but IMO you can't afford not to have a cooler.

Laptops have horrific airflow, and most of them practically require additional air movement especially when running at load. Fortunately, coolers are rather low cost... and I think you and your father would be far less annoyed getting the cooler v. sending in the laptop for repairs again and again. You should also consider that eventually that warranty runs dry, and the cost of replacing the HDD (though not exorbitant) will exceed $10 - $15.

10 years ago
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Alright, i'll see what I can do.

10 years ago
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"However, during this time, I would like to know why this could've happened and how I can prevent it in the future."

Yeah, don't download too much porn. Install some program for monitoring hard drive like Hard Disk Sentinel and most important thing you can't prevent hard drive failure because today's electronic is mostly junk.

10 years ago
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who the hell download porn these days? don't you have internet so you can watch it online?

10 years ago
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Was it a HDD or a SSD?

10 years ago
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HDD

10 years ago
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On what surface do you usually use it?

10 years ago
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A desk. Where else?

10 years ago
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if you use it on a bed the covers can block the exhausts causing an overheat but I think you may have just been unlucky

10 years ago
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so it's abnormal not to use a desk? i don't use a desk. so what?

10 years ago
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You know, windows 8 is famous for "freezing", from what i've heard.

10 years ago
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I've been using it for most of 2014 and have yet to encounter a freeze. In fact, although I still think it is really just a touch screen friendly Windows 7... IMO it is far more stable that 7.

10 years ago
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Using windows 8 on my laptop and 2 desktop PCs and never been better

10 years ago
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You know, windows 8 is famous for "freezing", from what i've heard.

10 years ago
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First I would try to use some cleaning programs, like CCleaner and Spyware terminator.
Next I would check for hardware errors with programs like Memtest and HDSentinel. If these drop errors change the faulty hardware or have it repaired with warranty.
If there are no hardware issues I'd do heating and stress test with Furmark and IntelBurnTest. If the issue is overheating clean the computer or have it cleaned in warranty.
If none of these show help I'd reinstall Windows, and if the issue still persists warranty again.

10 years ago
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I used CCleaner a lot. Also, everyone keeps telling me to use programs to check my HDD, so I think I might. Thanks.

10 years ago
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These informations that you provided are not much helpful .If you can add me on steam or hangouts or something I could really help you with your problem. I'll be waiting if you want my help

P.S I really need something to do to take a load of bad news off my mind right now

10 years ago
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Thanks man. I'll friend you later. When I get my laptop back, maybe we can play something? Also, if you need something to take you're mind off of bad stuff right now, I can direct you to some awesome music. Guy called Miracle of Sound, who makes songs inspired by various video games. Here's his YouTube page: https://www.youtube.com/channel/UCSfoxYTlCPFfglckBLrjpsA

10 years ago
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I'll wait for that invite :) and thanks for the music it's AWESOME XD

10 years ago
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look like a virus or over heating issue, some virus lock your cpu usage to 100 % and when you ctrl+alt+delet, it detect it and shut it self off so you cant see it, so your temps stay high for a long time and it close. try to start it on safe boot and run an antivirus

10 years ago
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