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14 days offline steam profile

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Hii9231

hello, i dont know what i need to do, an user win my other giveaways, i try to contact him, but the profile is 14 days offline, and mine is a steam gift, what i need to do right now?

9 years ago

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28 Comments
AdamZombie

http://www.steamgifts.com/about/faq

The winner has not redeemed my gift, and I'm unable to get into contact with them. How do I proceed?

  • If you've been unable to reach the winner of your giveaway using e-mail and Steam after seven days of your giveaway ending, and they have not yet activated or redeemed any keys or gifts you attempted to send, please contact support to request a new winner. When creating a ticket, we ask you to include data that suggests you made an adequate attempt to contact the winner, such as screenshots of e-mails, friend requests, or gifts pending on Steam. If the request is approved, a new winner will be generated by the site.
9 years ago
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Hii9231

no he win right now, but its offline on steam for 14 days

9 years ago
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This comment was deleted 2 years ago.

9 years ago
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Zomby
(Ultra Moderator)

This.

If after 7 days you haven't managed to reach the winner, ask for a re-roll.

9 years ago
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Luchingador

guess you can re-roll at this point...

9 years ago
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Hii9231

no he win right now, but its offline on steam for 14 days

9 years ago
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AdamZombie

That is just the client. You can still be using Steam on the web browser. Or set privacy on the client. Just try contacting member and see what happens.

9 years ago
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Firewolf43

Try to send it to his e-mail, add him on steam and if he hasn't answered after seven days, you can request a new winner. ;)

9 years ago
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HiroHiro

Is the SG profile offline for 14 days too ?
If so, don't send your gift, but just an email asking for him/her to reply or contact you.

9 years ago
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Hii9231

its steam offline from 14 days D:

9 years ago
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CeilingChair

give him 7 days to claim it, then reroll

9 years ago
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Fenris77

I would wait two months if there is any activity on the profile, then I would request a re-roll.

9 years ago
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Hii9231

D: two months

9 years ago
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Fenris77

Yes, probably the winner is not online because of longer vacation, hospital or the computer broke. Who knows... but it would be still a nice surprise to be back online and to get a gift.

9 years ago
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Hii9231

uhm how can partecipate to my giveaways if the computer is broken? with phone? D:

9 years ago
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fubarnocaps

I hope you're trolling.

9 years ago
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aElder

Send gift to e-mail.
Get e-mail from created > view e-mail.

9 years ago
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Hii9231

this can be a bot, or something becouse is lv 6

9 years ago
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EvilBudgie

Could just be somebody who doesn't use steam that much. As others suggested, just send gift by mail and if, within 7 days, it isn't redeemed reroll.

9 years ago
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AdamZombie

Don't be so paranoid. Lol ok!

9 years ago
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Thelonias

Believe it or not but a lot of people have busy lives outside of steam

Being this time of year I imagine the winner is possibly busy finishing up their college semester.

just be a bro and wait till the end of the month after graduation

what does is matter if a winner gets the game today or a month from now really from your point of view.

9 years ago
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Hii9231

Belive or not i dont want to listen this moralist comment, if u have a busy days dont spend your time on steamgift, so he simply not connect on steam, comment like this make me very angry, and im not a bad person, but i hate so much moralism..
Im sorry for this answer, but i cant stay whitouth writing anything.

9 years ago
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Hii9231

anyway i send to him the gift, i want to see what appen now

9 years ago
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Hamed

As the others mentioned, try to contact them through their email !. I had similar case in one of my giveaways deletion and the winner were offline for around 1 month !. the weird part was that they logged in on steamgift but didnt used steam for a month ! . I tried their email as a connection way and that worked .

9 years ago
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Hii9231

i sent to him an email

9 years ago
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xblgrant

everyone is not always glued to their computer. Like everyone else above me has stated "WAIT SEVEN DAYS. IF THEY DO NOT CONTACT YOU OR ACCEPT YOUR GIFT WITHIN SEVEN DAYS. THEN REQUEST A RE-ROLL."

you may wait longer if you so desire, but you can not re-roll any earlier than seven days.

9 years ago
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Hii9231

ehehehe

9 years ago
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Hii9231

I Close this thread ty to all

9 years ago
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Closed 9 years ago by Hii9231.