Rerolls normally happen quite fast. It's normally better to hide that kind of games behind an SGTools gate so people take care what they enter for. You're also going to avoid script-joiners that way who aren't even aware what they enter for.
Comment has been collapsed.
I've had two rerolls so far and they were both granted within a few hours.
I guess best you can do for your running giveaways is wait and see if the winner is gonna own the game already. If that's the case, open a ticket. As said, if it's something as easy as the winner already owning a game, support grants rerolls pretty fast and without questions.
Also I don't believe that the problem lays 100% with SG for people being able to enter owned games. It has to do with their frequency of syncing their accounts and with the steam database as well.
Comment has been collapsed.
I just created a few giveaways, and from some of them I know that SG doesn't flag them as owned and therefor people can enter them while already owning the game.
For example?
I tried enter all your current ga's - and i can't, cause i already have all this games
EDIT whoops, found it. Arma 2 😊
What can you do to prevent this from happening? Make invite-only ga's for this games xD
Comment has been collapsed.
Doesn't help, behaves the same. Arma 2 and Chezch Army, maybe even British Forces I know for certain act like that. I bought a bundle of it, so I don't know if it acts the same when people buy them individually.
Comment has been collapsed.
I've recently found it's easier for the user to make their own ticket and deal with that nonsense.
They were the idiot that joined a GA for a game they already own right? Fuck em
I really hate it when you make a high level GA and get less entries than keys.. then you can't even reroll! That's the best.
Comment has been collapsed.
2,404 Comments - Last post 2 minutes ago by MeguminShiro
11 Comments - Last post 6 minutes ago by Janediel
24 Comments - Last post 15 minutes ago by DeliberateTaco
16,675 Comments - Last post 17 minutes ago by TallyTheHawk
68 Comments - Last post 27 minutes ago by est998899
44 Comments - Last post 30 minutes ago by Kryzee
31 Comments - Last post 1 hour ago by vlbastos
104 Comments - Last post 2 minutes ago by PixelBurrito
29,533 Comments - Last post 37 minutes ago by LordMartin5531
321 Comments - Last post 56 minutes ago by Kyog
67 Comments - Last post 57 minutes ago by MarchandDeBoeufs
24 Comments - Last post 1 hour ago by Dooomy
981 Comments - Last post 1 hour ago by Yamaraus
896 Comments - Last post 2 hours ago by eeev
I just created a few giveaways, and from some of them I know that SG doesn't flag them as owned and therefor people can enter them while already owning the game.
I already checked some people who entered and about 30% already owns the games...
What can I do to prevent this from happening (or actually, when is SG going to fix this), because I don't want to spend 3 months waiting for support to do a re-roll.
Comment has been collapsed.