"request new winner" feature

I use that every time a winner has unactivated/multiple wins to check if they've gotten their suspension yet. That's what Support told me to do when I asked them what to do in a situation like that. I've opened 33 tickets in 138 giveaways apparently.

I check every one of my winners for non-activations and multiple wins. If either / both come up, I'll request a new winner.
At this moment I have asked for a reroll 73 times.

Based on 6 sent gifts you came to the conclusion that requesting new winner is useless?

I use it when the winner asks for a reroll?

It's not something to love or hate. It's just a tool. When you need it - you use it. You can't just use it without reason anyway (well, you can try, but your ticket will be rejected).

It's not surprising that you don't use that feature since you only made 6 giveaways in the last ~6 years lol. For people who make a lot of giveaways, especially public ones this feature comes quite in handy sometimes when you want to re-roll on a rule-breaker or on someone who already owns the game, maybe sometimes winner changes their mind and asks for a reroll. I've done that once, decided I wouldn't play the game after all so I asked the giveaway maker to re-roll and give it to someone else who would hopefully play it.

just because you don't use it, it shouldn't be removed :D
surprisingly enough i've used it only 31 times :D must be because i rarely do public giveaways :)