The winner has redeemed my gift, but not marked it received. How do I proceed?
If your gift has been activated or redeemed by the winner, and they have not left feedback after seven days, please create a support ticket to request received feedback. A support member will review and ticket, and if the gift is activated on the winner's Steam account, approve the ticket and update the feedback to received.
Comment has been collapsed.
FAQ pages are an amazing concept...try using them sometime.
Comment has been collapsed.
if no feedback has been sent than check their steam if the game is there.
if it's there then contact them and remind them to send feedback.
if not, then wait 7 days, do a reroll.
if he/she still hasn't sent feed back but activated the game, make a support ticket.
Comment has been collapsed.
1,520 Comments - Last post 3 minutes ago by ayuinaba
451 Comments - Last post 39 minutes ago by Rosefildo
39 Comments - Last post 52 minutes ago by FranckCastle
1,806 Comments - Last post 57 minutes ago by FranckCastle
68 Comments - Last post 1 hour ago by SecOps
544 Comments - Last post 3 hours ago by tlo
7 Comments - Last post 16 hours ago by xXSAFOXx
80 Comments - Last post 2 minutes ago by softbearcas
133 Comments - Last post 3 minutes ago by LieEater
34 Comments - Last post 5 minutes ago by antidaz
30 Comments - Last post 10 minutes ago by ConanOLion
10,778 Comments - Last post 22 minutes ago by Yamaraus
2 Comments - Last post 27 minutes ago by Lugum
174 Comments - Last post 35 minutes ago by Fluffster
Game is sent to his email and I've ticked the 'Sent' icon in giveaway...what is the final step is it for him to confirm? what happens if he does not confirm getting the game but gets it anyways?
Comment has been collapsed.