As far as I know, they didn't pay the devs so the keys were revoked. I lost one game that I got from a trade because of this.
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Yes, there are lengthy discussions about this topic. For example, you can check this thread: 1 2 3
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You will probably get a response .
Bach might be busy doing something ,he usually replies once he's aware of your message.
When i've had dud keys in the past he's always sent some new ones as replacements.
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You're not alone with this issue as shakti has mentioned. We're all waiting for things to get sorted out. I've been waiting weeks with no response from them and I am now trying to go though paypal to sort it out as I have had ZERO communication from them since the emails I've sent as well as going through paypal they aren't responding either. Hopefully, if you paid through paypal you may have some sort of buyer protection and make a claim that way as I will probably have to do with keys being revoked.
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yay, chech the links posted by Shakti -> https://www.steamgifts.com/discussion/QdDXg/go-go-bundle-issues-and-no-support-response#9HJ9nb0 for instance, there are lots of discussions about gogo bundle and otaku bundle these weeks going on unfortunately for us customers..
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It seems that a step forward has been made to replace the revoked keys: they have received new keys from the devs.
Thanks to Kenshin for providing the screenshot below:
https://steamuserimages-a.akamaihd.net/ugc/965356740267504396/E38B6AAD4C5930A18FDEC1DCBC50063F6B9609E3/
Kenshin also mentioned that he received a replacement key.
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I also got one. Can't test it though, since I got it in the meantime from that IG bundle.
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I'm never buying from them again. Lack of support ruined one of my cakeday trains before.
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stop stop
This is the wrong section to be complaining, btw,
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not sure how to update the title, but they did get back to me last night and provided a replacement key. As much as was looking for advice on what to do, I wanted to raise awareness that gogobundle bundle deals are a little chancy. When looking to buy a game cheap from a new site, i would want to know if anyone has had issues, and if the problems are bad enough / persistant enough, I would probably want certian steamgifts threads to not list them, or alert people to the risks of buying there.
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To edit the title: click on where it says "Open" in the green rectangle on the top right of the page, it will open a drop down menu with an option to edit the discussion.
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You can edit a thread title like this:
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provided a replacement key
Same or different game?
And with which game had you problems in the first place?
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I got ten keys revoked (Insanely Twisted Shadow Planet) from GoGoBundle. 10 GA winners not very happy....
Wrote and asked how they were going to solve it, received no answer at all.
Today however, out of the blue; an e-mail with 10 replacement keys and an apology.
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Anyone else have issues with games from https://www.gogobundle.com/ ? I got a bundle and redeamed one of the keys, but then later got a Steam notice that the game was removed due to payment issues. I tried contact them through their main OtakuMaker webpage and their facebook page, but have gotten zero response. :<
UPDATE-ok, so it took like a month, but they did get back to me w. a replacement key. no hassle about handing out a new key, just the initial hassle of the first key getting revoked.
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