One of my friends is getting this problem on SteamGifts, he obviously cannot enter and ask for any aid so he asked me to do it for him.

Here's a picture of what it looks like

Apparently he said if it gets solved he'll make a Skull Girls giveaway for y'all (whenever it is). He says thanks too :P

12 years ago*

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I've not seen that before, but I'm trying to sync my account and Steamgifts seems to think my profile is private right now, even though it is definitely public. Guessing the site is encountering some sort of major hiccup.

12 years ago
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This comment was deleted 4 years ago.

12 years ago
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^ This. I also had it.

12 years ago
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Yeah I was wondering about that too, pretty sure he meant after it's officially released on Steam.

12 years ago
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Still no answer?

12 years ago
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clear local cache and cookies. If he still gets that error than he is doomed :x

12 years ago
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this

12 years ago
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Pretty sure he did this already, I'll tell him though.

12 years ago
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Okay, I have no idea why it's only him, but ask your friend the following:
a) Still the same error?
b) What happens at Steamtrades?
c) What happens when using iexplore/chrome?
d) What happens in another network?

12 years ago
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  • a. Yes still the same error
  • b. Steamtrades has the same exact response
  • c. He has tried that already, still does not work.
  • d. Tried that right now, doesn't work still.
12 years ago
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Strange...
Probably a problem with his PC or account. Maybe he should try another PC to login. However, we probably can't do any more things here, beacuse probably cg is the only one who knows how to deal with that error. You should submit a ticket for your friend. Sorry :(

12 years ago
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Yeah I saw an old thread on it here guess I'll just tell him to wait it out.

12 years ago
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it happens only after loggin in?

12 years ago
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Apparently he said yes it does. He has entered Steam Gifts successfully without logging in.

12 years ago
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Did he try using other browsers? :O

12 years ago
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Yeah he did, says it doesn't work.

12 years ago
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same problem here , can't sync my account's games since 3 days...

Database query failed...

12 years ago
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If your friend still has this problem (he can't access the site), try to create a support ticket specifying this error message and the username involved.

12 years ago
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Closed 12 years ago by nosef.