Can you contact him through steam?
This is the only option,because you send the key so you can't reroll...
Comment has been collapsed.
Nothing to do about it. If he doesn't (or can't) mark it as received you could contact support to remove the giveaway but they wont do a reroll since you can't be sure if the key still works (new winner might receive used key + give you bad feedback).
Comment has been collapsed.
It is possible that this guy entered multiple drawings for the same DLC and then was suspended. If that happened, he wouldn't be able to withdraw any entries because he wouldn't be able to log into the site. In any case, you have already sent him the key.
There are a few different ways you can approach this. One is to contact Support and talk to them, find out what they think you should do. Another is to try and redirect the key, somehow. (Do you have a friend who can redeem it to his or her inventory?) Yet another option is to just throw up your hands and say, "Hey, it's my fault I didn't check out the winner before sending the key, so I guess this is going to be a learning experience for me."
Comment has been collapsed.
Pretty sure you can redeem keys to your inventory...
Comment has been collapsed.
Something like that happened to me on my first giveaway, though I was the one who got him suspended (should have checked his profile first, but I was new to the site and I thought that if he had won the game already, he wouldn't be able to enter another giveaway).
What I did was pick another user that had entered, contact him through steam and give him the key.
Comment has been collapsed.
I wonder if Steam support can check keys for us?
They could create a page for that purpose, but it could be subject to brute force attempts. Proxy servers and multiple accounts would bypass any timeouts Steam issues for brute forcing.
Comment has been collapsed.
So if I win a game and already entered several more GA of the same game, I have to remove my entry from those?
Also, if I win a game twice, do I get my points back for the reroll?
Comment has been collapsed.
Ok then, happy to learn that now and not by experience. Thank you.
Comment has been collapsed.
To avoid being suspended. You need to not claim one of the prizes by leaving the status at not received. Then you need to contact the person who ran the giveaway and request that they re-roll a winner. If they refuse, create a ticket.
If you abide by these simple rules you'll be able to enter multiple draws for the same item without suspension. I'm speaking from first hand experience.
Comment has been collapsed.
It's the responsibility of the sender to check though, if someone won 2 keys and got both mailed to them, the key he refused has still been exposed to someone, then it's a matter of trust.
But yeah, 3rd thing I do is remove other entries for that game, for my own benefit as much as anything so as not waste points.
Comment has been collapsed.
If I win a gift and a key, I can return the gift. I can still say that I haven't activated the key, but that fact is now in question. It is a tough, but thankfully rare situation.
Comment has been collapsed.
DO A KEY DROP. Don't let the shit head profiteer.
Comment has been collapsed.
11 Comments - Last post 43 minutes ago by Chris76de
1,833 Comments - Last post 1 hour ago by FranckCastle
93 Comments - Last post 1 hour ago by Glas
33 Comments - Last post 2 hours ago by Axelflox
15 Comments - Last post 3 hours ago by vlbastos
386 Comments - Last post 7 hours ago by adam1224
207 Comments - Last post 9 hours ago by sensualshakti
13 Comments - Last post 10 minutes ago by 9389998
20 Comments - Last post 1 hour ago by eldar4k
10,792 Comments - Last post 1 hour ago by Cruse
693 Comments - Last post 1 hour ago by Cruse
192 Comments - Last post 2 hours ago by antidaz
2 Comments - Last post 2 hours ago by aquatorrent
58 Comments - Last post 3 hours ago by Lexbya
Hi, i have a problem, today i created a giveaway, and then it has finished. I send the key to the winner in an e-mail and 1 hour after the user was suspended. i dont know if he actived the key because he didnt feedback. what can i do?
Comment has been collapsed.