"As you all know, PTDE is no longer available on steam store"
I did not know this. Why is this so?
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About the issue "bought 1, got 2", I contacted the support to ask if they are aware of this, and what they will do about the extra keys. The support is extra fast by the way.
Merci d'avoir pris le temps de nous contacter concernant ce sujet. En effet, nous sommes au courant du "problème" et nos techniciens travaillent pour le résoudre. Nous ne sommes pas 100% définitifs sur la "conclusion", mais d'après nos communications internes, il parait plus que probable que les clés en plus vont être désactivées. Ainsi nous vous déconseillions de les partager, au moins pour le moment.
Nous espérons que cela répond à votre questions. Si vous avez besoin d'autre chose notre équipe reste à votre disposition à tout moment. Nous sommes désolés pour la confusion portée par cette complication technique.
Bien à vous et bon jeu sur Dark Souls,
Basically :
"We are aware of the issue, our staff is working to fix it. We are not 100% sure yet about what we'll do, but it's very likely that the extra keys will be revoked. Therefore we advise you to not share them, at least for now."
Edit after a second e-mail :
And they are not sure yet if they'll say something about the issue on the social media, but they'll try to send an e-mail to the purchasers to explain what will happen with those extra keys.
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English Translation Using Google Translate
"Thank you for taking the time to contact us regarding this topic. Indeed, we are aware of the "problem" and our technicians are working to solve it. We are not 100% definitive on the "conclusion", but according to our internal communications, it seems more than likely that the extra keys will be deactivated. So we do not advise you to share them, at least for the moment.
We hope this answers your questions. If you need something else our team remains at your disposal at any time. We are sorry for the confusion caused by this technical complication.
Yours and good game on Dark Souls,"
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Well for about 12 hrs, they were giving 2 keys each, so i guess, their technicians were the worst.
Now they're delaying processing orders from 2hrs to 12 hrs, and then cancelling.
They cancelled my 2 consecutive orders and accused me of using VPN,
Namco Bandai Is Shit, worst customer experience ever :)
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Well actually they may have changed their mind, since there is an opposite answer from the support.
The Namco Sale will end in less than 6 hours. I'll send them a new e-mail in the next days to ask again what's about those extra keys.
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Try to go the the website through a Google search (you'll get bandainamcoent.com I assume, perhaps .bra, I don't know).
And look for the Store page, then try to find "Summer Sale" or something like this to see all of the discounts. I also had "unavailable page" through the links.
Though I'm from EU.
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Have you arrived to Blighttown?
I guess it depends on the specific spec (the original game being more CPU bound (specially single core performance), and the new one maybe more GPU bound?), but the original game doesn't really sustain 60 fps for me, it has drops here and there. And in Blighttown it can drop down to 35 fps. With the remastered I get constant 60 fps even in Blighttown.
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This morning I sent a second e-mail about this "bought 1, got 2" case.
The first reply said that they were still working on it and things might change in the end, but at that time they were almost certain that the extra keys would be revoked.
But SketCZ got an opposite answer the next day, basically "Hey, keep them man, everything is cooool".
So I sent a new e-mail today, now than the Namco Bandai sale is over and everything is under control. Here is the answer.
Bonjour Jean
La situation concernant les doubles clés est quelque peu délicate. D'un coté nous ne voulons pas punir nos clients fidèles pour une erreur technique de notre part. De l'autre coté il y a des personnes qui, une fois l'erreur découverte, ont abusé pour acheter des nombreux clés, ce qui nous a ramené à désactiver certaines clés "bonus".
Donc dans cette optique nous ne pouvons pas garantir que 100% des clés bonus vont fonctionner. Toutefois, si vous avez acheté juste une clé à la base, il y a des fortes chances que votre deuxième clé ne sera pas désactivée.
Toutes les clés qui sont actuellement actives continueront de l'être.
Nous espérons que cela vous apporte un peu plus de clarté sur la situation.
Bien à vous,
Andy
In English it looks like that :
Hi "my fake name"
The situation concerning the extra keys is somewhat delicate. On the one hand, we don't want to punish our loyal customers for a technical mistake from our side. On the other hand there are people who exploited the bug once discovered, and bought lots of keys, which has led us to deactivate some "bonus" keys.
So with this in mind, we can't guarantee that 100% of the bonus keys will work. However, if you bought just one key, there are many chances that your second key won't be deactivated.
All of the keys that are currently active will continue to be active.
We hope this brings you a little more clarity on the situation.
Yours,
Andy
So, if it's true and final, and it should be :
Hope it helps.
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As you all know, PTDE is no longer available on steam store, here is your chance to get it for really cheap price
It is steam key
https://store.bandainamcoent.eu/eu/product/438095/dark-souls-prepare-to-die-edition-game-of-the-year-edition-pc-download
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