Support has been busy, since there are thousands of tickets, and under 10 Support members.
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I had to request a new winner (game already on account) and my request was approved after about 3 minutes. Unfortunately newly picked winner also has the game. I sent another request, but after 48 hours there's still no answer.
Don't get me wrong, I'm not whining, nor am I in a hurry. Just a bit confused. Could I have done something wrong with the 2nd request?
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