Have you tried restoring windows to factory settings through HP recovery tools?
Comment has been collapsed.
Maybe try to repair boot sector
http://www.digitalcitizen.life/command-prompt-fix-issues-your-boot-records
Comment has been collapsed.
Just reinstall it to Windows 10?
Set your disks in BIOS to AHCI mode.
Best way is to make a bootable USB through Rufus (if your motherboard supports UEFI)
You always want to format your C drive when reinstalling, so you will lose data on it.
If you have any questions regarding that, feel free to ask me here or add me.
Comment has been collapsed.
Stupid question. Is your copy of windows legal? It might be having issues with a cracked key if it isn't.
Comment has been collapsed.
Make sure no removeable media is in while Windows is booting (after it finished installing). So flash drives, sd cards or external hard drives. I've had similar issues that were maddening and it turned out that despite all my settings Windows would attempt to finish booting off the removeable media and since it didn't have what it needed, it hanged.
Comment has been collapsed.
Does this sound at all like a failing hard drive?
to me it does. but ofc there are other things it could be, but that sounds like top of the list to me.
Will doing a custom Windows install delete all my files?
yes it will
i'd try and backup your data with whatever method you can (linux live boot cd if you must)
then wipe and reinstall windows, but keep an eye on it and imo don't really trust it as your only source of storage until you can run a few more tests on it and insure it's not failing.
Comment has been collapsed.
It's not necessarily a failing HDD.
Try the solution posted here:
http://www.tomshardware.com/answers/id-1724280/black-screen-cursor.html
Comment has been collapsed.
Just in case.
If you have connectend 2 Monitors (or tv) with the pc....turn the other one on and see if there may be a picture.
Had if years ago always when trying out a linux distribution after the inital install that it used the wrong monitor instead of the one i wanted (and i always sat some time at solving the problem before i remembered that....^^)
Comment has been collapsed.
No, it was really sudden. I put it into sleep mode and when I tried to wake it there was just a black screen.
Comment has been collapsed.
Yup, doing a custom Windows install will delete all your files.
When you say it won't load past the Windows boot screen, do you actually see the Windows logo, then when it finishes loading, a black screen? More details would help to guide in the proper direction.
For now, I'm going to recommend you put Windows on a USB using your installation media from DreamSpark, and boot it. You're going to choose recovery, and select to run CMD. In the command prompt, use the following commands.
bootrec /FixMbr
bootrec /FixBoot
bootrec /RebuildBcd
Using this won't do anything if you have a UEFI install, but I'm not sure on other details, so this is my beginning recommendation.
Comment has been collapsed.
29 Comments - Last post 46 minutes ago by adam1224
7 Comments - Last post 2 hours ago by xXSAFOXx
16,297 Comments - Last post 4 hours ago by SebastianCrenshaw
52 Comments - Last post 4 hours ago by adam1224
206 Comments - Last post 7 hours ago by Joey2741
31 Comments - Last post 8 hours ago by Pika8
1,519 Comments - Last post 9 hours ago by Tristar
39 Comments - Last post 1 minute ago by Aldcoran
12 Comments - Last post 4 minutes ago by Mikalye
22 Comments - Last post 13 minutes ago by UnknownEAK
43 Comments - Last post 14 minutes ago by Vincer
134 Comments - Last post 27 minutes ago by Cole420
50 Comments - Last post 58 minutes ago by grez1
1,579 Comments - Last post 1 hour ago by rufioh
Please help me, oh helpful smart and attractive internet people. My computer will not load past the Windows boot screen. It just shows a black screen. It will not boot into safe mode either. I have run checkdisc and all the diagnostic tools in the bios at my disposal. I have tried reinstalling windows, but after the Upgrade option it says to run the installer while Windows is running. Obviously I can't so that since Windows does not boot. Trying to refresh or repair give me a similar message.
Does this sound at all like a failing hard drive? I am able to use HP recovery tool to get files onto a flash drive.
Will doing a custom Windows install delete all my files?
I have Windows 8.1 embedded if that helps
I will shower gibs upon you all when this gets fixed.
*I do not have any recovery points to load
EDIT: The diagnosis was a corrupt operating system. I made the tough choice to do a custom windows install, so now I've got Windows 10 :(
I'm lazy so it took a while to make these. https://www.steamgifts.com/giveaway/dHluc/necromonads
Comment has been collapsed.