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People not responding to gifts sent.

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DarkDare

I made a giveaway 4 days ago and I sent the game to the winner, but he still has not responded with received.

I am sure that he got the game because on his steam profile you can see that it was played.

Anyone have the same problem and a way to deal with it?

Edit: Thanks all for the advice!

10 years ago*

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7 Comments
RazielAntemos

tha'as y contacting via steam is a better way to deliver gifts
Try to contact him and ask to mark as received, otherwise show proofs to support so they will mark it

10 years ago
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Mew2

If the winner has the game in the Steam library, submit a support ticket about the situation with a screenshot or a link to the user's library with the won game, and a staff member will take care of the feedback for you.

Edit: Ah right. I assumed that you've already contacted the user. Try to contact the user first.

10 years ago
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bobofatt

Better to contact the user first. Getting feedback changed by the admin takes a long, long time.

SGv2 will give mods ability to fix it.

10 years ago
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whitdemon

feedback changed, SGv2 takes a long, long time. It mods will give Better ability to contact the admin.

fixed xD

10 years ago
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bobofatt

Send a friendly reminder, if not marked after 7 days, contact support.

10 years ago
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jbondguy007

First, add him and remind him to mark as received. If he blocks you and still doesn't mark as received after 7 days, contact support and explain the situation.

10 years ago
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alexiusaditya

Contact him via Steam and ask him about it. He might be new and didn't know about this. Its happen for me months ago but when I add him on Steam and tell him about the gift and that he must responded with received, he did it right away.

10 years ago
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Closed 10 years ago by DarkDare.