I have had 70 open giveaway slots and wanted to make a giveaway for 55 copies of a game.
I've made the giveaway but then deleted it because I put the time of the ending in incorrectly, with the intent to make a new giveaway. However, now I can only give out 15 keys.

Does anyone know when I'm going to get the slots back? Thank you!

8 years ago

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The way you built it up there in the first place. Every 3 marked keys = 1 new slot.

8 years ago
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After you give away other 165 games. Or try asking support.

8 years ago
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Deleted giveaways don't return slots. If you want to do a large giveaway again without building slots the normal way, you can put in a support ticket and try to get more from them.

8 years ago
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Oh god...

8 years ago
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ouchie. yeah that was a boo boo. build those removed slots back up or try and contact support for more. like delta said, they don't return though =(

8 years ago
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I sent in a support ticket, I really hope they get back to me soon... Thank you guys for the help!

8 years ago
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support can only add 3 slots at the time and only if you have 0 slots left atm. Only option is for admin (cg) to modify your database entry (which is possible, he's done it for me in the past - but it may take time)

8 years ago
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That is not good news. How long do you think it might take?

8 years ago
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from a few days to a few months, depending on how busy is admin queue atm.

Another solution - if you intend to make massive GAs like these (aka 50 copies or more - featured GAs) you may request a Developer account - these accounts are specifically designed for making massive GAs and have no GA limit.

8 years ago
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That is VERY bad news.
Can a developer account also enter other giveaways as normal?

8 years ago
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Slots never return as such. (n) slots get spent when you create a giveaway for (n) copies, and whenever a winner receives a game you gave and marks it as "received" you earn 1⅓ slots. So if you create a giveaway and then delete it the slots are gone, and have to be built back up normally.

However, you can create a support ticket telling them that you want to make a 55-copy giveaway and they can push your limit back up to 55 for you. I don't think they'll restore you to 70 on request, but if you ever run short they can give you what you need.

edit
Just read zelghadis's informative reply. I guess you'll have to wait for cg to help you then. Hopefully he'll come through for you. Good luck.

8 years ago*
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Hey Zeroni, they've been readded.

8 years ago
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I literally just noticed, you've saved my skin, thanks!

8 years ago
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That is great news for Zeroni! That was nice of you to get back to him so quickly.:)

8 years ago
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Closed 8 years ago by Zeroni.