I would create a support ticket to change the giveaway to the correct game (there is an option specifically for this). Not sure if you or the giveaway creator has to create the ticket.
Edit: I guess this was already done, I should of read everything :)
I would just wait until the giveaway is changed (verify with they giveaway creator that they opened a support ticket). I would remove the "received" mark from the giveaway until the giveaway game gets changed. You don't have to mark it as "not received", just remove the "received" for now so you don't have an unactivated win and the giveaway creator won't have a "not received". The giveaway will basically sit in limbo until support changes the giveaway to the correct game and then you can mark it as received.
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I doubt Support would do that. Game names have to be almost identical for them to do that.
Like Sheltered and The Sheltered.
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I don't see the problem, what is the harm in changing the giveaway? It will give both the creator and winner the correct CV and everything will be fixed. Why would they change the giveaway for the two games you mentioned but not for State of Anarchy and State of Anarchy: Master of Mayhem?
Is there some way for CV abuse by doing this? I don't understand, it's the same number of clicks for support and it was an honest mistake, why would they care?
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I don't know the exact reasoning behind it but my first guesses would be winners who already have the game or people changing their promotional GTA V gibs to Woodletree Adventures.
I'm merely stating what I've been told by Support multiple times every time this topic comes up.
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Clearly they wouldn't change GTA V to something cheap because the creator is abusing the system by making people think they are giving away good games and then changing it. I also don't think they would change it unless both the creator and winner agree to change it. This is clearly an abuse and I would agree with not changing the giveaway in this situation as well as giving the giveaway creator a lengthy suspension for the first offense and permanent on the second.
I think the problem is when the creator sends a bad key and then offers the winner a different game to make up for the mistake and then they want to change the giveaway to the game that has nothing to do with the original giveaway. This is a situation where they should just agree to delete the giveaway if the creator cannot provide the correct key or take the "not received".
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Would not be granted. Only changes of editions now.
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lol, someone just corrected me on that yesterday (not on SG) and I told them I would try to remember, but I will probably forget. Looks like I forgot already :)
Edit: At least I get were, we're, there, their, and they're correct. I need to start using should've.
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No worries, it happens. When people are used to hearing a language rather than reading it, they make mistakes like that one.
Just trying to help.
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"Change giveaway" tickets will only be approved when there is a change of editions, not entirely different games. You can go from base > deluxe but not X > Y.
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no offence but now that sound like beeing an arse. why can't you just apply some common sense? I could understand refusal in case of games that are bluntly different in title or decrease in CV like in the aforementioned GTAV > Woodle but hey you have 2 games with almost identical title and change from something arbitraily worse to better so you can't even say the he tried to scam people by offering something better and then changing to crap
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The problem with letting staff have a lot of leeway in interpreting the rules is that it can cause a lot of drama if they don't act by the same standards. So to ensure rules are applied to everybody equally there need to be guidelines how the rules are to be interpreted and the guideline in this case is "Change GA only for different versions."
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The rules were standardised awhile back that allows for a more uniformity on how matters are dealt with. If you disagree with how the site now manages these types of tickets, I would recommend opening a thread in the "Bugs/Suggestions" section and presenting your case.
On this matter, my (I should stress as a person, not as a member of Support) argument would be as thus: Entrants for giveaway "A" may not necessarily be valid for giveaway "B". Each person who entered for giveaway "A" expected to receive game "A" and nothing more. You may give the winner more than they expected, such as dlc, but not less. To change a giveaway to something else completely different after it has ended would change the initial promise completely. There may have been more or less entries if the giveaway properly reflected the correct game being given away. Those who may not have entered for A but for B were not given the chance to do so. Those who may not have entered for B and really wanted A should be allowed to spend their points accordingly.
The burden of the giveaway is and always shall remain with the creator. While it is unfortunate that this occurred, mistakes happen, and the winner should not feel compelled to agree to something else than what was promised.
2 games with almost identical title and change from something arbitraily worse to better so you can't even say the he tried to scam people by offering something better and then changing to crap
Subjective. How is X worse than Y in this case? How would you rate it as such?
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Suppor ticket asking them to change or delete the giveaway. Mark as not received in the meantime.
Actually the giveaway creator told you in the GA that he should send you a gift of the proper game, so what is the problem? activate it and marked it as received. If you haven't contacted him yet, wait while it's still marked as not received.
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you can create a support ticket, but gifter made a mistake, his problem, not yours, unless you don't mind the mark.
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Did you tell the GA creator the key was for a different game?
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Wait for the 7 days that gifter has for giving the gift. Have a close communication with him/her, what will (s)he do, if (s)he gives you the correct game then put as received, if (s)he cant get the correct game, then close the GiveAway, you have to be in agree to close it.
If the time passes and didnt received the correct game, mark it as unreceived
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As far as I know ajsemprini (the gifters) ask admin to fix the issue. (2 days ago, something like that)
If you mean he asked to have the GA changed to the correct game that's not going to happen.
The only other option you have beside marking not received or failing all future SGTools filters is to have the GA deleted. To do that you have to agree to it (best by commenting on the gib directly) and the creator has to file a Support ticket to delete it.
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Looks like he replied to your comment on the giveaway and offered to send you the game you were promised if you added him on steam. Did that not work out? Because that's definitely what you should do since he offered to fix his mistake. Then you won't have any problems!
If that doesn't work all you have to do is mark it as not received after 7 days.
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You should mark as "Not Received" until you have been given and successfully activated a copy of the featured giveaway. Otherwise, you will be at risk for suspension due to "Not Activating a Won Game". The creator may give you more than what is originally promised, but not less and substitutions are not allowed under any circumstances.
If the creator is not able to provide a working copy of the featured giveaway, they may request your permission to delete the giveaway. The choice would be ultimately yours, but if you agree, please leave a comment in the giveaway stating as much.
I should note that changing the giveaway is not possible, for that option is now only reserved for changing editions, and not for completely different titles.
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Thanks for all the details, the gifter just send me the original game.
For me both games was pretty similar, that's why I think he can change it.
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So I win a nice give away (https://www.steamgifts.com/giveaway/Z1Cr6/state-of-anarchy), but with a mistake the game is even better than the one I should have win (I got State of Anarchy: Master of Mayhem instead)
However with SGTools bot, I'm now considered as not activating my GA. As far as I know ajsemprini (the gifters) ask admin to fix the issue. (2 days ago, something like that)
Now my question is: should I do anything on my side ? I don't really want to put the game as 'not-received' as I got it, and that guys is really nice, mistake happens. Any other thing to do ?
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