Both me and my brother got scammed there, and we had to wait about a month for the Paypal case to be solved.
Support stopped answering, and after i got my money back they told me something like "Oh, well, looks like you got back your money anyway so i will close this ticket".
Oh yea, and after the ticket was closed, the negative feedback was removed :)
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I got like a dollar a month siphoned from me from the protection service that I explicitly told them I didn't want. When I asked for my money back they literally banned me from the site.
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if some nice people here (insert random sarcasm) wouldnt sell odd world new n tasty for two keys (Seriously WTF) which is available for 1.5$ on g2a (i bought it today) then these websites will never grow in size, oh and i bought galak-z for 40cents so anyone who is asking 1 key for it? my middle finger for them. I blame the greedy guyz on sg that websites like these are getting more n more business.
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besides the fact that I partialy still like g2a, I have to agree with you. to international standards costumer support, g2a, steam and some related steam sellers don't give a shit for their costumers. I don't have much to complain because I have everything solved there when I had problem once.
the funny part here is read that most people don't have a clue how g2a works... they all have something in common saying "scam", "unalthorized", "black market", bla bla bla. kinda feel sorry for them. :T
try live support, they usually are waaaay better than those who answer tickets.
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black market :D
once i made mistake and buy with credit card something using g2a pay ,next i know i am using g2a shield for a very very long time ,if i did't check my bank statement that they are taking off money from my bank account i would probably never realized it :D
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but they were taking off money because you subscribed. that's basically how any subscription works... humble monthly bundle do the same. I never use my credit card directly on international buys because I can't retrieve money directly from them if something goes wrong. I always use third party payment methods which I'm certain that they refund if anything happens (not sure if this is their policy or they do it because brazilian laws).
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still dumb ,buy keys in opskins with g2a pay and then they subscribed for me without my knowledge :)
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The money you save by using G2A > the money you lose by using G2A
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Well I've bought around 5 games there, no complains so far. Though I selled a key once there, and I wasn't getting my money back so I opened up a ticket, same as you they took a ton of time to answer so I talked to them in the livechat and they solved it.
So from my experience, just ignore the ticket support and try to talk to them in the livechat.
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I think people often trade and sell CS:GO stuff on certain subreddits. You could check those out sometime.
Otherwise, when it comes to buying, there's much more legitimate websites: Indiegala, Bundlestars, Humble Bundle, etc.
I've never used G2A and I plan to keep it that way.
Here's an interesting read for anyone who is interested: https://www.pcgamesn.com/action-henk/action-henk-g2a-piracy
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Rip. I was just browsing the first page of discussions, and this was at the top of it. I didn't even notice the date
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It's G2A. If you buy /sell anything there, besides the fact that you are supporting credit Card fraud, sooner or later you are going to have trouble.
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3 months ago I tried selling a CSGO item on G2A, everything was going fine until I realized that the bot had taken my item but not listed it on G2A. That meant I would never be able to get my money for the item. I was mad but I was mainly okay because I thought that G2A would just be able to retrieve my item. Apparently that was not true. I emailed them and for the first month they would respond at 1 week intervals because of their "customer support being loaded". I was frustrated but I thought that it would be able to get fixed eventually. Finally they got back to me and asked for a screenshot and a bunch of information... So I gave it to them. No response
Fast forward a month, they stop responding to my tickets and start closing the tickets for no apparent reason... So I just basically give up.
Today, I get a response to one of my tickets asking for a screenshot, and a bunch of information... AGAIN. (this is the fourth time that I got asked to give them information, and I have EVERY SINGLE TIME). I gave the information to them again, and no response since.
Overall, never use G2A. I was a big fan of them since, but I am just scared that if I ever paid money for a game but had a problem I would never be able to get it fixed.
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