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Nonredeemable Key Won

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Penguyen

So I won Max Payne 3 a week ago and the person just recently sent me an email giving me the CD-Key for the retail version of the game and I cannot redeem it on Steam. What do I do?

11 years ago*

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18 Comments
TeeJax

Contact Support :)

11 years ago
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Fenrakk101

Email him back?

11 years ago
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Necroblight

With the CD Key?

"Your CD Key didn't work, so I'm giving it back; [CD-Key]"

11 years ago
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Fenrakk101

"You gave me a CD key that's not redeemable"

If it says it's been activated before, it might be that he accidentally sent the wrong key or something.

11 years ago
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Necroblight

Wouldn't it be better to just add him for that?

11 years ago
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Fenrakk101

If he's got his steam account set to offline he won't see any of your messages anyway.

11 years ago
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Penguyen

Yeah. I told him I couldn't take his key and that I have to mark his giveaway as not received.

11 years ago
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Necroblight

Well, sucks for you, you still can redeem it with Rockstar probably, great game. But yeah, report him.

11 years ago
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Vassay

Is the key region locked? It's forbidden to giveaway region-locked games.
Also, what does the Steam say to you?

11 years ago
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Necroblight

Probably says that it sucks for him.

11 years ago
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Vassay

Imagine if Steam would actually say this :D

11 years ago
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Penguyen

Steam tells me that the key is invalid.

11 years ago
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Vassay

Well, contact the guy, tell him about the trouble with the key. If he resolves it - good. If not - wait 7 days and mark as not received.

Good luck! =)

11 years ago
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Cheeseburgermafia

Vassay's reply should be the last one you need. It is up to the gifter to make good within 7 days of giveaway closing.

11 years ago
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TheShobo

First - let him know.
Then if he doesn't give you a proper Steam redeemable version mark it as not received and hope for better luck next time ;)

11 years ago
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Zebeker

Looks like he didn't activate Time Gentleman Please and tried to regift it too.
Just report to support, I don't think you're going to get anything else.

11 years ago
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Deleted

This comment was deleted 3 years ago.

11 years ago
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sviat

He is connected now, try to add him.

11 years ago
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Closed 11 years ago by Penguyen.