i had onetime problems with charged 1 month i forgot to pause
they said me to not do it and refunded money but said that they wont do it 2nd time.
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I had the case open with PayPal and HumbleBundle, as i was writing this post their support contacted that they will do the refound and the PayPal case got closed and already have my money back.
The thing i'm asking them now is that i had one month left, and now shows that my subscription is cancelled, so i think i lost that month... Bust onestly speaking, if they gave me back the 118€, so i'm good losing that month if they can't give it back.
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They don't charge you if you have time left, so you must be remembering wrong - or the error happened before the charge/refund.
A thought - I never tried cancelling an order through Paypal, but it sounds to me like a bad thing to do, while you're still talking to the vendor. I thought you only ask Paypal to do anything if the vendor refuses or does something wrong.
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Humble Bundle charged me for my year HB Choice classic subscription... I thougth it was paused, as the bronze border over the profile pic on Humble Bundle wasn't showing, but apparently i had my subscription active, and now, the last month of my HB 2019 subscription ended and they charged me for the wole year again.
I'm currently askig HB and paypal to cancel that transaction, but want to know if you had similar experiences and how was the result.
Thanks, have nice day!
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