it's marked as received, that's good enough for you. if not, send a ticket to request feedback.
if you want you can report him for having an unactivated win, and also blacklist him.
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I love your way to punish ♥ xd
I will wait the week, if not, i'm gonna have to take some of that actions(don't really like that way to act but there is not much options available, also I lost my game already then :/ )
I hope this is just a misunderstood
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They have a week to activate and mark the game as received.
If they don't -- once the week is up, you can try contacting them to remind them, and after that send in a ticket to support (with a screenshot blurring out the link/key) to prove you sent it, and they will mark it received for you.
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Im gonna take the screenshots now, thx for that advise, it might be useful for this and future giveaways! ♥
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Just putting in order.
First step what Movac said
Second step what Tzaar said
Last step what Mully said
:D
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^ What Arty said.
- The grace period is seven days after the giveaways ends. Creator and Winner should sort things out by then. If the creator drags his/her feet for a few days, some extra time should be given to the winner to follow through.
- Take screenshots of delivery and correspondence. Support will want to see what efforts were made.
- If the creator or winner fails to uphold his/her responsibilities, complain to Support. You have screenshots, right?
If there is clear evidence the key or gift was received/used, Support can force a Received feedback. If it has not been used, Support can force a re-roll. Regardless, Support can also punish any misbehavior.
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1st of all, contact the winner and make sure he knows how to redeem a steam key.
By the way you wrote it I can't help but presume that the winner tried to put the game link on steam to activated it, when in fact he needs to get the steam key by opening the link and copying the key from the site you bought it from.
Then, if the key really doesn't work you should contact the site support to tell them that and ask them to give you a new one.
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You are missing a word there:
Example:
*what do I do?
*what should I do?
You can remind them of the rules and report them for misusing feedback, after the week is over.
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remember that to claim a link you need a web browser, so you can do it from a public pc or a mobile phone, while to redeem the key you need the steam client. those are different situations for some people (me for instance).
give him some time.
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I buy a game
I make a giveaway
Giveaway ended
I send link to the winner
Winner claim the link
Game not activated on steam
Giveaway not mark as received
I feel bad
What i do now?
(If im the winner, i know i need to wait for a week before contact the giveaway creator, but what happens when i'm the creator? D:)
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