I had to wait a few hours for my first purchase. You can always try requesting anew email
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Buying early with bemine and gala is always the same. You're free to wait a bit for them to get everything in order.
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Its normal, that pretty much happens pretty much on every bundle of them on the first day.
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At about the 3 hour mark i heard back from support, and they told me they had no purchase associated with my email. I had to forward them a copy of my my receipt email, and I'm back to waiting for a response. If this is the average indiegala experience, i believe this will be both my first and last purchase from them.
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I've purchased over 150 bundles from Indie Gala and only had problems with the previous bundle.
I paid the price for the 5x gifts, yet only received 4x. I contacted support and they tried to say I didn't pay enough for 5x and I was short a less than .50 cents. I argued for a bit as to why I would be stupid enough to not pay the extra pennies when I had for the previous bundles.
They eventually gave me the missing bundles, but it was discouraging to say the least.
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I got it right away, only issue I ran into was that it didn't go to the payment, but just had to use a different browser since NoScript can be funky at times.
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I finally got my keys, after about 4 hours. In the sites' defense they did indeed fix it, and it seems like like while they have more than an average amount of technical issues, they do sort things out in the end. From what other people are saying i guess the lesson here is not to buy on day one from this site.
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Hi, I just bought the new indiegala bundle, which is the first time i've purchased anything from them. After paying for the bundle about half an hour ago, I still haven't recieved my keys via e-mail, and my profile on their site doesn't show me as having bought any bundles at all. Is it normal for them to have a delay before sending out keys, or should I be worried?
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