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A game is not showing up on my Steam account.

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Jimbo2222

Today I won The Walking Dead: A New Frontier on here and activated the gift to my Steam account.
The problem is that the the game shows up in my library, but it doesn't show up in my games.

This means that even after syncing, the game doesn't show up on the games section of my SteamGifts account. It also means that SG Tools now thinks I have an unactivated game so I cannot enter some giveaways.

This seems to be a problem with Steam and not either SteamGifts or SG Tools.

Please let me know if you have experienced anything similar or can shed some light on the situation.

7 years ago*

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8 Comments
Mully

sync with sgtools.

edit: ok i see what you mean... send a support ticket and post in the sgtools thread, just to avoid blacklists and a suspension?

7 years ago
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Jimbo2222

Will do. Thanks for the tip. :)

7 years ago
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Deleted

This comment was deleted 2 years ago.

7 years ago
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Jimbo2222

OK, thanks for letting me know. :)

7 years ago
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Cjcomplex
(Super Moderator)

Can't really help with this issue. For future ref, Window machines come with a built in program that allows for screen capping.

Best of luck to you and congrats on the win!

7 years ago
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Jimbo2222

Thanks. I will use that in the future when posting screenshots.

7 years ago
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Oppenh4imer

Post here, so SGT will be fixed.

7 years ago
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Jimbo2222

Thanks, will do.

7 years ago
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Closed 7 years ago by Jimbo2222.