So to make a long story short. My friends wanted me to buy em bioshock pack from amazon, so i happily purchased This pack . There are two versions of that, this and steam one :( I ve already sent a message to Amazon if its possible to do something about that. I d like to know if someone had similar issue to mine and how was it resolved :) Is Amazon support forgiving mistakes of us, imperfect mortals ? :D
Edit: I d also like to know, how long does it usually takes Amazon support to respond ? :)

11 years ago*

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Its fine, amazon will refund you and then you can buy the steam one :)

11 years ago
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This. Amazon's a good company, they'll take care of ya.

11 years ago
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they can refund keys?
how do they know you haven't used them already?

11 years ago
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There is no key to "refund" because he didn't buy the Steam version.

11 years ago
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also they know if you've redeemed the key or not kinda like humble bundle keys. (hidden til redeemed)

11 years ago
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They don't have to, but they may - if you ask them nicely.
Amazon's Customer Service is, however, pretty nice.

11 years ago
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Since when does not getting steam version equals lost money?

11 years ago
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Since i ve bought them for my friends (I already have mine on steam for a longer time) and there is NO WAY i can give them the downloadable version. And since i am not from America i would have to use VPN to download it and play it anyway.

11 years ago
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ಥ_ಥ

11 years ago
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As long as you dont activate/download them and you message them quickly, they're good at responding and will help you (usually by refunding)

11 years ago
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I bought the same pack but i don't really care unless you want to pay 15$ for each of them for a steam key

11 years ago
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Steam pack cost the same as non-steam one :/

11 years ago
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Also, OP, you may want to consider this

11 years ago
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buy the bioshock 1 and 2 and duke nukem and borderlands bundle on amazon, its only 9.99

11 years ago
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Or if you've purchased a 2K-game from amazon earlier this year, it's only 4,99 ($5 off on all 2K games worth more than $9,99)

11 years ago
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the same thing happend to me 30 minutes ago =)) ....
it said Mixed DRM, but on the Prototype pack (i think) the keys worked on Steam, even though it said Mixed DRM also...
anyway, i sent them an email explaining what happened...hope they'll be able to help me/us :)

11 years ago
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Let me know how it was resolved then :)

11 years ago
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Why would you buy it for $90 from Amazon? Anyway, Prototype 2 and the DLC are Steam in both packs.

Not sure how you would make that mistake as Mixed DRM and Steam DRM button ares literally right beside eachother.

11 years ago
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The Prototype Pack was $7.49 (bought it on the black friday sale). Back then, Tony didn't know (or should I say wasn't sure) if Prototype 1 was going to have a Steam key and when the sale began, there was only Mixed DRM available, but both keys were redeamable on Steam (that's what I remember).
This time, with the Bioshock Pack, I guess I didn't open my eyes wide enough :))

Anyway, I just got an mail from Amazon Support saying that I'll be getting a refund in 2-3 bussiness days, witch I can use to purchase the Steam DRM pack.
Hope everybody will get the same good news.

11 years ago
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When you said "the same thing happend to me 30 minutes ago" I thought you were implying you had just purchased the Prototype pack. I see now you were referring to the Bioshock Pack while mentioning your previous purchase.

Too bad the refund won't be until after the 31st so the $5 2K Coupon will be expired.

11 years ago
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I purchased the wrong game earlier this week, emailed them and they solved it straight away. Really kind and effective support.

11 years ago
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Yeah I made the same mistake and got a refund. Bioshock 2 still gets a steam key though. I wrote that I didn't even view they key so the guy said that he believed me and that's the reason he is giving me a refund. But he stated in the e-mail that the publisher would probably get that key deactivated anyway.

11 years ago
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I'm sure they can see in the system if you've clicked view key or not...

11 years ago
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Would depend if the key is pulled at the time of clicking it or if it's pulled when the purchase is made and simply not revealed.

11 years ago
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I wonder if you'll be able to use the $5 2K coupon on your second purchase after they refund your first.

If so, I'd recommend getting one of the $10 packs with both Bioshock games in it. You can see them all here.

11 years ago
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no, you had to have bought a 2K game before the 24th to get the coupon

11 years ago
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Did the same thing, got refunded! Good luck

11 years ago
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Amazon has extraordinary customer support; you should get it all sorted out. If you don't, I've seen the Amazon employee who's in charge of these bundles handle issues like this personally if necessary (only if support refused to help for some reason). He's active on CheapAssGamer.com. Click.

11 years ago
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I wanted to buy the same bundle as you, i read comments and there was a link to the correct bundle. I was just about to buy when i learned that i can't use paypal on amazon. :<

11 years ago
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Is that a referral amazon link?

amazon.com/2K-Games-41039k-Dual-Pack1/dp/B008235PQQ/ref=pd_sim_vg_62

11 years ago
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I would not know

11 years ago
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no

11 years ago
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give em a call they will takecare of it. i had this with GTA 4 complete.

11 years ago
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Just got an email back from Amazon saying that they will refund my purchase in 2-3 business days so i can buy the other pack!

11 years ago
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Yup, thats how Amazon does it, they are very good about this.

11 years ago
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Seems they are

11 years ago
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This reminds me of how back in 2007, I pre-ordered the Bioshock Limited Edition DVD but realised it was not the same as the awesome Collector's Edition DVD, so Amazon refunded me and I could buy the version I wanted.

11 years ago
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...

11 years ago
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Closed 11 years ago by Miro3no.