It was taking longer than usual for someone to mark as received, so I looked at their profile and noticed they are now suspended for 2 weeks. I'm pretty sure they weren't suspended when I sent the key, so they probably saw it before they were suspended. What should I do?

8 years ago

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Can you verify or not that the key is used?

8 years ago
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I can. Just found out that Humble Bundle links say if they have been already redeemed. Guess I'm a bit of a noob at this.

They actually have not redeemed it yet.

8 years ago
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This comment was deleted 5 years ago.

8 years ago
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Wait until his/her suspension ends, then if he/she doesn't mark it as received, report for another suspension ;)

8 years ago
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You can contact winner in Steam to talk

8 years ago
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W8 till suspension is over and contact winer .
Im pretty sure he can't mark it as received while he is suspended so just w8 .

8 years ago
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If you're willing to wait until the suspension is over to see if they mark it as received, you can. But if you aren't willing to wait, you can send a reroll request to support and they'll tell you if you can reroll. The thing with that is that if the key was already used, you're fucked. Check if the user has the key activated to their account, and if you can't, well then it's a gamble.

8 years ago
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^^ This.

8 years ago
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This happened to me before and I requested a reroll. New winner said that the key was already used. So had to delete that giveaway.
Again I am in same situation now. This time I intend to wait till his suspension is over, which is 3 more weeks.

8 years ago
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Couldn't you just ask support to revert the reroll? I don't know if that's even possible, but I'd assume it is. :P

8 years ago
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8 years ago
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Support tickets are not accessible and cannot be viewed by other users.

8 years ago
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Oh I didnt know that. Sorry.

View attached image.
8 years ago
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suspend state denied to enter ga, comment, markd recived, etc,etc? ??
If he redeemed and cant mark (Because susp), after 7 days send a ticket with the issue -Request Received Feedback-

8 years ago
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It wasn't redeemed, and I'd prefer not having to wait 2 weeks, so I'm gonna go ahead and do a reroll. Thanks for the advice.

8 years ago
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